How to Start Giving Online - with Text, Email, and Phone Scripts

Below you will find scripts for email and text to help a potential donor get signed up. Feel free to tweak these and make them sound more like you!

TEXT

"Thank you so much for making the decision to financially support this ministry! Signing up online with Reliant is easy and the fastest, most reliable way to get giving started. It's secure, and you can start, stop, or change your giving at any time. You can even do it from your phone right now! All you're going to do is head to <insert your giving page link> and click the green "Give Now" button. Then you will either select or type in your giving amount and when you would like it to start. You will then create an account. This makes it easy to change your giving if you ever need to. Once you're logged in, you'll enter your payment details and once again click the green "Give Now" button. And you're done! If the site gives you any problems, I am happy to help. Please let me know once you've done this so I can double-check on my side that it went through. Again, <insert name>, thank you so much for desiring to be a part of the team. I’m so excited to be partnered with you.

EMAIL

Hi <insert their name>! Thank you again so much for meeting with me yesterday/earlier this week/insert day. I appreciated having the time to share with you about what God is doing at <church/ministry>. And thank you so much for wanting to financially support my ministry team! I have included below instructions for getting signed up online.

Signing up online with Reliant is easy and the fastest, most reliable way to get giving started. It's secure, and you can start, stop, or change your giving at any time. You can sign up on your computer, phone, or tablet. All you're going to do is head to <insert your giving page link> and click the green "Give Now" button. Then you will either select or type in your giving amount and when you would like it to start. You will then create an account. This makes it easy to change your giving if you ever need to. Once you're logged in, you'll enter your payment details and once again click the green "Give Now" button. And you're done! If the site gives you any problems, I am happy to help. Please let me know once you've done this so I can double-check on my side that it went through. 

Today is <day of the week>. I'll check in again on <insert whatever the day after tomorrow is> if I haven't heard from you by then.

Again, <insert name>, thank you so much for desiring to be a part of the team. I’m so excited to be partnered with you!

PHONE CALL

Hi <insert their name>! This is <your name>. I am following up to see if you will have time later today or tomorrow to get your online giving set up.

Wait for Response

They say yes, they want to give and are ready with an amount: "Thank you so much for making the decision to financially support this ministry! Signing up online with Reliant is easy and the fastest, most reliable way to get giving started. It's secure, and you can start, stop, or change your giving at any time. I can even walk you through the process right now if you have a few minutes! All you're going to do is head to <give your giving page link> and click the green "Give Now" button. Then you will either select or type in your giving amount and when you would like it to start. You will then create an account. This makes it easy to change your giving if you ever need to. Once you're logged in, you'll enter your payment details and once again click the green "Give Now" button. And you're done! Again, <insert name>, thank you so much for desiring to be a part of the team. I’m so excited to be partnered with you.

They say yes, but can't do it right now: "No problem! (assuming you've called their cell phone or have their cell phone number) I will send you a text with the link and quick step-by-step instructions. When do you think you'll have a few minutes to get that set up? Wait for response. Great. I will reach out again on <the day after they said they'd get their giving set up> if I don't see anything on my side. If the site gives you any problems, I am happy to help, so just give me a call or text.

They don't answer: Hi <insert their name>! This is <your name>. I am following up to see if you will have time later today or tomorrow to get your online giving set up. Please give me a call or shoot me a text when you have a minute. If I don't hear from you by tomorrow, I'll give you a call back. Have a great day!