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Welcome to the Reliant Field Manual. The Field Manual is intended to give our employees guidance in their employment or association with Reliant. The information contained here is for you to know your responsibilities as a Reliant employee and the policies and procedures that relate to your role. This Field Manual replaces all previous policies instituted by Reliant. Every Reliant employee is responsible for checking Staffnet weekly for updates at a minimum and staying current on updates and revisions to the Field Manual. If you have questions that are not answered in this Field Manual, please contact your Program Team for assistance.

This Field Manual is not a contract of employment and is not intended to create contractual obligations of any kind. Employment will be on an "at will" basis unless there is a specific written employment contract that provides otherwise. Either Reliant or the employee may terminate employment at any time, with or without notice or cause, and for any or no reason. In order to retain necessary flexibility in the administration of policies and procedures,  Reliant reserves the right to change, revise or eliminate any of the policies and/or benefits described in this Field Manual at its sole discretion and at any time. It is the responsibility of each employee to read and comply with the policies contained in this Field Manual and any revisions made to it.

This Field Manual also contains a mediation/arbitration provision.

Your next step is to read the "Reading Checklist" below. At training you will e-sign the Employee Acknowledgement form, stating that you have read these portions of the manual. 

Reading Checklist sections in the Field Manual for Reliant employees

Please familiarize yourself with Reliant's Staff Policies section. It is not required that you read the entirety of the Staff Policies section at this time.

We would like to highlight the following policies, standards, and procedures from Reliant's Staff Policies section listed below. Please take a moment a read through the items listed.

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41 Comments

  1. Mike Swann

    Unknown User (ed.courtney@reliant.org) and Sarah Swann, I'm planning on trimming this down and organizing it.

  2. Mike Swann

    Mike Swann relook at this

  3. Mike Swann

    Dave Meldrum-Green, Tom Mauriello, Sarah Swann, Barb Seckler and user-abbc8.

    Here is my first draft of required Reliant readings. Feel free to make inline comments on things that could be added or subtracted and we'll try to come to a consensus.

    This is meant to be an overview to take people to the right places where they can search for what they are looking for.

  4. Mike Swann

    Also, in the attached employee acknowlegement form, we need to re-write out "handbook" language. I'll work on that soon.

  5. Tom Mauriello

    Equal Employment Opportunity
    Move into policies list

  6. Tom Mauriello

    RetirementContinuing Education
    These are only applicable after 1 year of employment, we could pull them off or just reference them on the benefits summary.

  7. Mike Swann

    Tom Mauriello, I moved Equal Employment oppourtunity to policies. 

    Since they are setting a goal that they might not be done with until a year in, I am going to keep Retirement and Continuing Ed in there so they know what to raise support for.

  8. Dave Meldrum-Green

    Unknown User (ed.courtney@reliant.org) Mike Swann Tom Mauriello I am waiting on Gammon & Grange to give me their final review that we have included all the necessary components to our Required Reading Solomon page before I give my approval of the page. FYI....This probably won't be finalized until after I return from vacation. 

  9. Unknown User (ed.courtney@reliant.org)

    Mike Swann Dave Meldrum-Green Any update on this? The version we have for field staff is not very user-friendly right now and it would be nice to have a better-looking version for October NST. I attached what it looks like for the field right now.

    1. Dave Meldrum-Green

      Mike Swann and Unknown User (ed.courtney@reliant.org) no updates quite yet. I have some thoughts from our legal counsel, but haven't had a chance to work them through management yet. Hopefully we can get all of this straightened out in time for the October NST. Thanks for your patience with this. 

  10. Mike Swann

    Dave Meldrum-Green and Tom Mauriello, I know we want to finalize this, and I have it on the agenda for our next management meeting in a week and a half, but can we go ahead and push this one through for now, so New Staff Training folks can have the closest information possible for reading?

    1. Dave Meldrum-Green

      Mike Swann and Tom Mauriello I'll try to gather all my legal notes and emails on this topic together so that we can discuss the issue, the concerns that G & G and hopefully come to a resolution before the Oct NST. Thanks!

  11. Mike Swann

    The issue is more for the people going to Oct NST, as we have them read it before coming to training. 

    1. Dave Meldrum-Green

      Mike Swann So how much lead time are looking to give the Oct 25th NST class? 

  12. Mike Swann

    Right now it has already been sent out to them to read. We can take it off the list if need be. 

    The reason why I was hoping to pass this one through is because they see the old format right now.

    We can either 1) Remove any reference to it for now OR 2) approve this page for the time being until we get a further review

  13. Mike Swann

    Also, I've put this in for a management meeting discussion at 2016-08-31 Mike: Required Reading Section of Field Manual

  14. Tom Mauriello

    I would vote to publish this page.  If you click on the Published link above you can see what they are already seeing right now.  So this page is at least an improvement over that.

    1. Dave Meldrum-Green

      Mike Swann and Tom Mauriello .....agreed. I just approved it. 

  15. Mike Swann

    Sarah Swann and Unknown User (ed.courtney@reliant.org) - management decided to change the name of this to "Reading Checklist."

  16. Barb Seckler

    Mike Swann This page has the term 'Missionary Resources" in a number of places.  Have we landed on alternate terminology that should be replaced here?

  17. Julie Thomas

    Sarah Swann , can we add a link in the tree for this? It seems that the only way I can find this page is to use the search function and then click a link from another page found in the non-Field Manual section of Solomon.

    1. Sarah Swann

      Julie Thomas let's chat and I'll help you add it. 

  18. Mike Swann

    Jon Crawford, Julie Thomas, Matt Elkins, Joshua Dull, CJ White, Mike Easton Jenni Saniuk Barb Seckler Tonya Bartels 


    Recently I realized that we had gone on the assumption that there were places in the field manual that employees were "required to read". However, these required readings are somwhat out of date, and perhaps covered somwhere else in our training. I am checking with Employment Services to see if we still have them fill out something that says they have read this.

    I would like to work to make sure these concepts are covered somwhere, now that we are re-looking at how we train, and if they are repeats, to pull them out or move them. Since we can't inline comment on hyperlinks, I put this in the bottom here as a place where we could chat through what is needed to add to our onboarding process, and what is covered in other places. 


    1. Tonya Bartels

      Mike Swann this list is not something that Employment Services has ever tracked or collected a form from the missionaries once they completed it. I sent in an Ops Proposal about training this might be a good list to talk about either in the Ops meeting today, or in the follow-up meeting that I am pretty sure is going to be necessary. 

    2. Julie Thomas

      This is in the Employee Acknowledgment Form:

      Access/Understanding of Field Manual:
      By signing below, I certify that I have accessed and read the portions of Reliant’s Field Manual listed on the Reading Checklist on Solomon as of the date of my signature, in its entirety, and I understand each of the policies and operating procedures described therein. I further certify my understanding that it is my responsibility to comply with the policies contained in this Field Manual and/or any revisions made to it. I further understand that if I wish at any time to have a hard copy of the Field Manual, I may request it from the HR Compliance Officer and a copy will be printed and provided to me. I further certify my awareness that the policies described in the Field Manual are subject to change or augmentation at any time at the sole discretion of Reliant, and that Reliant reserves the right to deviate from its written policies at any time. In the event of periodic revisions and/or updates to this Field Manual, upon notification of such updates, I accept my responsibility to review and confirm my understanding.


      So new employees do say that they have read the Reading Checklist.


      Later this week, I can review the list and tell you which ones I'd want new staff to read.

    3. Julie Thomas

      On the Reading Checklist, I'd like them to read:

      • Basis of Missionary Employment with Reliant
      • Code of Conduct (doesn't hurt to read it again)
      • Equal Employment Policy
      • Standards of Conduct parent page
        • With the standards of conduct, we could remind them that they must comply with the policies and standards that are within that section and that we recommend they read them.

      Others may have additional pages that they want on the Reading Checklist, but the above is my "wish list."

  19. Mike Swann

    Julie Thomas and Kristina Lilly - Caleb updated this page with the links that you suggested. See if this looks okay to you all.

    Jenni Saniuk and Caleb Hayworth - We need to add in a training piece where they review these documents before they come. Let's talk about what this could best look like.

    1. Kristina Lilly

      Mike Swann I think it would be helpful to add a note by the Staff Policies link that lets them know that we are asking that they familiarize themselves with Reliant's Staff Policies section, but that is not required that they read all of Reliant's Staff Policies at this time. However, it is required that they read the highlighted policies below. Something like that, so if/when they click on the Staff Policies link, they aren't overwhelmed. What do you think, Julie Thomas ?

      1. Mike Swann

        Kristina Lilly - that sound like a great idea. Do you want to add that in. This is really more y'alls page, we were just helping with it. slightly smiling face 

      2. Julie Thomas

        Catching up on the comments, but I like this idea Kristina Lilly 

  20. Jenni Saniuk

    Mike Swann So these are part of the apply phase of the application ( I need to check to be sure that it's all of these). Are we wanting them to do this again in Pre training?

  21. Mike Swann

    Jenni Saniuk ... Oh... that's amazing. Does it take them to this page and ask that they read them all and maybe check that they have?

    1. Jenni Saniuk

      Mike Swann It actually has a lot of these written out for them to read and then yes they click to affirm that they have read them. I'll have to double check our app to make sure they are all included but at least 3 of them are currently. Julie Thomas I'm happy to help with this. I feel like I'm jumping in the middle a little bit, is this just to confirm that people are reading our policies?

      1. Kristina Lilly

        Jenni Saniuk From what I understand, we want to dwindle down the list on this page to a more digestible amount. However, we do not want staff having to read the same material multiple times. If this list is already a part of the application phase and it takes them to the field manual so they know where everything is, we may be able to remove this page altogether. We would only need to ensure the list that is used during the application has everything on this list - or most of it. Would you mind sending me a list of what they currently read that's from the Field Manual on the application? Julie Thomas What do you think about possibly removing this page if that works out?

        1. Julie Thomas

          Kristina Lilly and Jenni Saniuk , as long as we have a place where the list lives that we could possibly refer to if an issue comes up (which is very, very rare). My preference would be Solomon because it is easily accessible. However, if it makes more sense to be in Breezy from a user experience, I'm completely okay with that. I know that we save the affirmation data from the application in Breezy, which is helpful.

          Kristina Lilly , if it does remain in Breezy, could you add a page to the HR Compliance space that outlines the process for new hires so we have it documented?

  22. Kristina Lilly

    Julie Thomas Yup, if we go that direction, I'll be sure to do that. Jenni Saniuk I'll wait to hear from you about Breezy or Solomon. Thanks!

  23. Jenni Saniuk

    Kristina Lilly and Julie Thomas For sure I think Solomon should be the source of truth. Currently, here is what is on the Breezy Application:

    1. Code of Conduct
    2. Terms of Use
    3. Statement of Faith

    All of these have to be confirmed in the application before moving forward. HOWEVER, I still think having the 4 pages listed by Julie earlier are good to have on Solomon. We currently don't send them to Solomon during this phase of the application (I think). We are working on a Welcome Email template that we will send once someone is starting to work with Reliant. It does include directions that lead to this page for people to look over since at that point they will have context for Solomon. We could also include this in the training process but it might get lost in that shuffle. 

    Thoughts?

    1. Kristina Lilly

      Jenni Saniuk Thanks for that info! I think the Welcome Email that includes directions to this page is great, so I'll plan on completing the updates on this page so it's ready. I don't think it would need to be a part of the training process for now as long as the Welcome Email will be directing them here. Just throwing this out there. What would y'all think of having a Welcome Packet (Course in LEARN) instead of a Welcome Email that could potentially go into their junk folder? It would be very minimal, but since they are already in LEARN for their training, it would be easy to find, and we could keep track of progress. I started working on a Welcome Packet a while back just for fun, so it's something I wouldn't mind working on if that sounds appealing.

      1. Mike Swann

        Kristina Lilly - could we embed this within the other HR work they are doing post-training? So like, one course that has Reading Checklist, HR Videos to watch, etc. So that way all of it is within one course

        1. Kristina Lilly

          Mike Swann This Welcome Packet could potentially replace (and I think it would be best if we did) the Code of Conduct, Policy Review, & Attestation Course they are enrolled in post-training. But embedding it with the other HR courses (Harassment & Discrimination Prevention/Driving for Work Survey) could definitely be an option. I would only want to make sure the course in its entirety isn't too lengthy and that it doesn't negatively affect how I'm pulling reports to help the Liaisons keep track of completion.

  24. Jenni Saniuk

    Kristina Lilly  go ahead and put together some content so I can see what you are thinking but I am excited about the idea!