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As a field worker raises support, it can be good for a coach to understand what's expected of them.  

As an MTD coach, you will likely customize these performance benchmarks to fit the style you and your field worker have chosen. Also note that benchmarks can change week to week, month to month, depending on their available time to focus on MTD.

Below are the expectations for field workers that you can use to ensure they focus on what they need to succeed.

Weekly checklist

  • Call or meet with MTD coach (30 min - 1 hour)
  • Keep track of your MTD activity throughout the week. Finalize numbers before your weekly coaching call.
  • Submit your Personal Ministry Report to your MTD Coach.
    • As a coach, be sure to share the personal link for a PMR with each of your field workers. You can customize the questions for each person you are working with.
  • Check your Reliant email inbox for news from Reliant. This is usually how Gift Services, HR, or your vertical leader will contact you.
  • Check for changes in giving. 

Monthly checklist

  • Write a monthly prayer letter and send it to your supporters.
    • Field workers could also try shorter, more frequent updates. A service such as Epistle will bundle Instagram-type updates and send them at the frequency desired by your supporter (daily, weekly, or monthly). 
  • Update the goal-setting worksheet to ensure they are on pace to finish in an ideal time.

Performance Benchmarks

  • Remind yourself of the benchmarks below that are expected for field workers in initial MTD and working 40 hours/week.

Connection AttemptsResponsesAppointmentsNew DonorsMonthly Recurring GiftsContacts
Minimum Standard:60 – 80 attempts10 – 20 people 6 – 8 appointments 2 – 3 donors$75 – $150/weekly100 names
Typical Standard:80 – 100 attempts20 – 30 people 9 – 11 appointments3 – 4 donors$150 – $200/weekly100 – 200 names
Exceeding Standard:100 – 125 attempts30 – 50 people12 – 15 appointments4+ donors$200+/weekly

200+ names

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  1. This page was checked and revised for the 2023 Language Change Project on 6/26/23 -A.R.