Some supervisors and staff may not think about the importance of contacting Reliant in different situations. This is a quick reference of instances when the Reliant office should be contacted immediately or as soon as possible.
If you aren't sure who your Liaison or Program Team Lead is, you can find the names and contact information for them on the Central Staff Contact Page. |
| What | Contact | Field Manual Page |
|---|---|---|
| A Reliant staff member is injured while “on the job.” | Incident/Near-Miss Report | Physical Safety |
| A staff member's actions are a severe violation of the Reliant policy, including the Code of Conduct. (This includes but is not limited to moral issues, gross misconduct, dishonestly, etc.) | Program Team Lead | Corrective Action |
| Any allegation is made either by the Reliant Staff Member or about the Reliant Staff Member as it relates to Harassment or Hostile Work Environment. | HR Compliance Officer (notifyHR@reliant.org) | Workplace Harassment and Discrimination |
| You receive a complaint from a congregant, student, ministry client, or anyone else you are ministering to regarding a staff member. | Program Team Lead | Corrective Action |
| A formal grievance cannot be resolved at the local level. | HR Compliance Officer (notifyHR@reliant.org) | Grievance System |
You or the staff member anticipate any of the following changes:
| Program Liaison | Missionary Employment Changes |
| When a staff member is unable to perform their normal number of hours for more than a week due to illness (such as short-term or long-term disability) or any other reason. | Program Liaison | Leave of Absence |
| A staff member is not performing according to standards. | Program Team Lead | Corrective Action |
| A staff member needs a leave of absence – parental, sabbaticals, personal leaves, military leaves, etc. | Program Liaison | |
| A staff member returns from a leave of absence. | Program Liaison | Leave of Absence |
| A staff member is exiting staff. | Program Liaison | Exiting the Field (International Workers) |
| A staff member is traveling outside of their normal staff assignment (especially internationally) as a part of their ministry role (for example, short-term missions or summer programs). | Program Team Lead | Travel Notification Procedure |
| A staff member takes time away from work for 5 days or more for anything not related to Paid Time Off (PTO). | Program Liaison | |
| A staff member is seemingly dissatisfied or there is unresolved conflict or strained team relationships. | Program Team Lead |