Welcome to Solomon!

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For assistance, problems or questions, please email us.

solomon@reliant.org

Coverage information and many other resources regarding Guidestone medical coverage are available on the Highmark website. Other resources are available on the Guidestone website. See this Solomon page for details on using that website: MyGuideStone.

Which website should I use?

HighmarkBCBS.comMy.GuideStone.org

Claim details

Deductible information

Set up and monitor your HSA

Find a provider

Access discounts and cost-savings benefits

1095-B Tax Documents

Detailed Plan Documents

Set up your Highmark account: 

Follow this link for the registration page: HighmarkBCBS.com

Enter the required information so that Highmark can locate your account.

  • If you have not received your ID card yet, you can use your Social Security number.

Answer the following questions to verify your identity.

If the address on your driver's license does not match what is registered with Guidestone, you will not pass the security check.
If this occurs, you will receive an e-mail and a letter in the mail with instructions you must follow to open your account in order to receive HSA contributions and use your debit card.

Set up your log-in information in order to access your account in the future.  

Make sure you are logged in, then go to the "Claims and Spending" tab


You may see a page that says, "Check Back Later To View Your HSA."
If you see this, then you'll want to check back in a few days-- usually by the end of the week. Then you will see the Access Spending Account button needed for step 6.

Select Access Spending Account ( this will open a new window )
 

If you don't see the "Access Spending Account" button, then you may need to reload the page at another date.

Look on the left side to see "Your Account."

If your account requires additional steps to open, then look for Alerts, and submit additional documentation as needed.

If you have no additional alerts, then the account is ready to receive funds. 

Screenshot this entire screen with no alerts and send it to benefits@reliant.org, so we know the account is active and ready to receive funds. 

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8 Comments

  1. Tonya Bartels

    Kaitlin Hughes The page looks great and is easy to follow.  Great job!  Do you know if the missionaries still need to wait the 3 to 5 days after they register to be able to log in and activate the account to have access to the claims/spending tab?  The steps make it sound like that is no longer required.  If so, that is great, I just want to make sure.  If you are not sure just let me know and I will confirm with Adrienne from Highmark.  

    1. Kaitlin Hughes

      Tonya Bartels Thank you! The new User Brochure does not mention that, but I wonder if we say that still to be err on the side of caution? What do you think?   

      1. Tonya Bartels

        Kaitlin Hughes I have emailed Adrienne to confirm, lets wait to change it until we hear back from her.

      2. Tonya Bartels

        Kaitlin Hughes and Barb Seckler 

        So here is the dealio.  Once a missionary has registered on the portal they will have access to the claims & spending tab right away and it should show the zero balance.  They no longer have to wait the 3 to 5 days to activate their account.  But once they have initiated their account it does still take the 3 to 5 days to go through the OFAC security checks.  If they don't pass we will not be able to deposit contributions into their account and they will be sent an email and a letter in the mail explaining why they did not pass and instructions of what to do.  My suggestion would be to still use the screenshot as our confirmation that they have initiated their account but put a warning box on the Solomon page regarding that step, that they will be going through the security check, literally state that if your address on your driver's licenses does not match the address with GuideStone they will fail the security check.  Explain that if they are in that circumstance to look for and email and letter through the mail that will give instructions that must be followed to be able to receive contributions into their HSA and to use their Debit Card for qualified expenses. Thoughts? 

        1. Kaitlin Hughes

          Tonya Bartels that is great! I think we should because we get a lot of questions  & situations regarding that matter and it'll be nice to refer back to the Solomon page for reference.

  2. Kaitlin Hughes

    Tonya Bartels just added a "warning box" with this information, thoughts?

    1. Tonya Bartels

      Kaitlin Hughes I changed some of the wording just to make it sound more "positive" lets have Barb Seckler look at it and give the thumbs up, and I think this is good to go. 

      1. Kaitlin Hughes

        perfect, thank you Tonya!