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Reliant offers domestic dental insurance continuation coverage to employees, their spouses, former spouses, and dependent children when coverage would otherwise be lost due to certain specific events.  

This page serves a FAQ of the dental continuance coverage offered by Reliant. 

FAQ

Who is eligible for Continuance Coverage?

Reliant employees covered on Reliant's Domestic dental insurance plan (through RSLI) are eligible for continuance coverage on Reliant's dental plans under the following circumstances:

  • The employee lost benefits eligibility due to a reduction in hours 
  • The employee exited employment with Reliant.

Dependents of Reliant employees covered on Reliant's Domestic dental insurance plan (through RSLI) are eligible for continuance coverage on Reliant's dental plans under the following circumstances:

  • The Reliant employee lost benefits eligibility due to a reduction in hours or exited employment with Reliant
  • The Reliant employee becomes eligible for Medicare coverage (due to turning age 65 or another qualifying reason)
  • In the event of the death of a Reliant employee
  • In the event of divorce or legal separation from the Reliant covered employee
Can you change your coverage when transferring to Continuance?

When switching to continuance coverage due to the Reliant employee's reduction in hours or exit from Reliant employment, there is NOT an option to change your selected dental plan (adding and dropping dependents etc). The coverage offered is the same coverage that the employee had prior to the loss in benefits eligibility.

The only exceptions that allow a change in the dental coverage are in the event of the death or divorce from the Reliant employee or if the Reliant employee became eligible for Medicare, in which case a change to the covered persons on the policy would be appropriate.  

What is the Cost of the Continuance Coverage?
The cost of the continuance coverage is the premium cost for the selected domestic dental plan. There are no additional fees charged by Reliant. 
How long does someone have to make a decision about Continuance Coverage?

Reliant needs to receive the check for the 1st month of continuance coverage as well as the continuance coverage enrollment paperwork no later than 45 days after the date in which the Reliant employee lost benefits eligibility with Reliant. In most cases it is preferable to make a decision about coverage well before that date, in order to provide seamless dental coverage for the employee and if applicable, the employee's dependents.

How Long does Continuance Coverage Last?

Reliant employees covered on Reliant's domestic dental insurance plan (through RSLI) are eligible for continuance coverage on Reliant's dental plans for a maximum of 18 months.

Dependents of Reliant employees covered on Reliant's Domestic dental insurance plan (through RSLI) are eligible for continuance coverage on Reliant's dental plans for the following periods of time:

29 months of continuance coverage:

  • In the case of the Reliant employee losing benefits eligibility due to a reduction in hours or exited employment with Reliant dependents have a maximum continuance period of 29 months
  • In the case of the Reliant employee becoming eligible for Medicare coverage (due to a SSA determination that the employee is totally disabled) dependents have a maximum continuance period of 29 months

 36 months of continuance coverage:

  • In the event of divorce or legal separation from the Reliant employee, dependents typically have a maximum continuance period of 36 months 
  • In the event of the death of a Reliant employee dependents typically have a maximum continuance period of 36 months 
  • In the case of the Reliant employee becoming eligible for Medicare coverage (due to turning age 65) dependents have a maximum continuance period of 36 months
When are Continuance Coverage premiums due?

The initial check for continuance coverage must be received within 45 days of when the employee's benefits eligibility with Reliant ended. The ongoing checks for continuance coverage must be received by Reliant by the 20th of the month for which the coverage is being paid. In most cases (unless previous arrangements have been made) if the check for continuance coverage is not received by the last business day of the month for which coverage was provided, Reliant will cancel the coverage.  

Can I cancel Continuance Coverage at any time?
Yes, you can cancel continuance coverage at any time by emailing us at benefits@reliant.org informing us of the last day you (or any applicable dependents) are to be covered. Requests to cancel continuation coverage require a minimum of 5 business days to be processed and cannot be made retroactive.
Can I change my Continuance Coverage once I've selected it?

No, there is NOT an option to change your selected domestic coverage dental plan or the covered individuals (adding and dropping dependents etc) at any time (not even during Open Enrollment). The coverage offered is the same coverage that the employee had prior to the loss in benefits eligibility. 

The only exceptions that allow a change in the dental coverage are in the event of the death or divorce from the Reliant employee or if the Reliant employee became eligible for Medicare, in which case a change to the covered persons on the policy would be appropriate.  


Questions?

 Jennifer Greening

Email:   benefits@reliant.org

Phone: 407-630-5904

Title: Benefits Coordinator

Department: Benefits and Employment Services Team


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4 Comments

  1. user-63f97 and Tonya Bartels can you ladies please review this for editing (Diane) and Accuracy(Tonya). Erin will reformat it once we have the content down.  

    1. Barb Seckler I would add the deadline for canceling coverage here as well.  Other than that it looks good regarding content. 

  2. user-63f97

    Barb Seckler and Tonya Bartels I have completed my review for editing.

  3. user-2ce9f you can make this look pretty then I'll do a final look through if you assign review to me.  Thanks!