2027 Domestic Open Enrollment Field Employee FAQ

The Open Enrollment Forms can be accessed via the Open Enrollment Solomon page linked here. You can also find this information in the Open Enrollment Email sent on 21 Oct 2026 

Yes, but you will need to reopen the SignNow form and click "Finish" to submit the form. If you cannot re-access the form, please email benefits@reliant.org and the benefits team can them resend your form to you.

Please visit 2027 How To Complete Open Enrollment Forms or view video tutorials linked here

Yes, if you clicked “FINISH” on the SignNow form, we received it. At that point, a pop-up appears where you can download your results as a PDF; if you missed that step and still need a copy of the responses, please email benefits@reliant.org and we’ll send them to you

No problem, please email benefits@reliant.org with a request for a copy of your results and we will email them to you within 24 hours

Please view the Solomon pages below to help guide you through the Open Enrollment Forms

• 2027 Open Enrollment Landing Page 
• 2027 How To Complete Open Enrollment Forms 

2027 Open Enrollment Landing Page

This is your 4-digit fund number and can be found on ToolBox or your Reliant giving page

• All employees who are working 30 hours/week or more are required to have Reliant's insurance.
• There are a few circumstances in which people can waive Reliant's insurance if they have medical insurance coverage elsewhere.
• Those circumstances and information about waiving can be found here: Medical Insurance Waiver Options.

• This is located in ToolBox in the Employment Section, under Benefits 
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• You can also see your current medical and dental selections on your paystub. It won't be able to tell what Level plan you have (Employee Only, Employee + Spouse/Children, or Family), but it can tell what plan you have and how much is being charged to the MTD account for which you are responsible.
• To determine if you currently have vision insurance, you may look at the 'Pre-tax Deduct' section on your Pay Stub . If you see 'Vision Plan' and a dollar amount deduction, you have vision insurance for the current year.

If you did not receive a PDF confirmation of your results, you can reach out to benefits@reliant.org and the benefits team can let you know what you selected 

Yes, of course! Please visit the Open Enrollment Glossary. If you have additional questions, please email benefits@reliant.org and we will be happy to help

Please visit the Coverage scenarios for medical insurance. If you have additional questions, please benefits@reliant.org 

If you need to change selections after submitting your forms, please email benefits@reliant.org so our team can void your original responses, and have you complete a new form if necessary. 

Okay no problem, you will need to complete a Termination form to waive coverage.

• No, if you are currently on your parent's coverage you do not need to participate in Open Enrollment
• When you turn 26 and lose your parent's coverage it is considered a qualifying event. You should check with your insurance because some insurances drop a person on their birthday while others will wait till the end of the year or other times. You will be able to enroll or waive for another reason when you turn 26 next year.
• Please email benefits@reliant.org if they have questions when your qualifying event takes place.  

• "Insurance dependents" refers to anyone in your immediate families, such as spouses and children.
• This may be confusing because tax forms only refer to kids as dependents, but spouses and children are dependents on the insurance waivers.
• Please see the Solomon page for adding dependents: Adding a Dependent to Insurance

Yes, If you have an allowable reason to waive medical coverage, but still want dental/vision/life, you can waive medical and enroll in the others.

In the case you might not have used your HSA for an approved medical purchase, you can request to file a reimbursement to yourself from your HSA.

For more details on this process please visit; Filing a Reimbursement from your HSA

Please refer to this field manual page: 2027 HSA Contribution

All Reliant employees (other than those enrolled in Aetna International Medical Insurance) follow the EAP directions here: Employee Assistance Program (EAP) - Resources for Living

Those enrolled in Aetna International Medical Insurance follow EAP directions here: Aetna's Employee Assistance Program (EAP) - For AETNA Members

The EAP is for temporary counseling needs. It could transition into long-term care. Once it goes past the allowed number of visits, it would no longer be paid for by the EAP.

It is not intended to work backward with someone who has an established counseling relationship. If a separate issue comes up (outside of what they are currently seeing a counselor for) they can use the EAP. For example, if they are seeing their current counselor regarding being an adoptive family and an illness of a family member takes place, that would be something they could use their EAP for. They could also ask their counselor if the counselor 1) accepts Aetna EAP or 2) would be willing to apply to be in Aetna EAP provider network. The signup process can take a few months and is not guaranteed.

The EAP just applies toward counseling. But, if they need help finding a psychiatrist provider, they can call the highmark BCBS number on the back of their medical card. That would be under our medical plan, and all costs could be reimbursed using their HSA if they have saved up funds in their account.

• Enroll now for the insurance that you need currently.
• You can add your baby when they are born.
• If questions become more complicated than this, send benefits@reliant.org an email or forward the employee's email to benefits@reliant.org.

You need to complete the OE form and will be sent a SignNow waiver to fill out for your dependent waiver. 

Enroll for insurance now based on your current life situation, and after you get married you can switch to whatever works best. 

If questions become more complicated than this, send the email to benefits@reliant.org

Yes. Please visit the Medicare FAQs.

• Enroll based on your current situation.
• It is a part of the Newly Married Checklist process to let Reliant know about any insurance changes that you want to make.
• Reliant will make the insurance change at the time that it happens due to the qualifying life event.

Only active employees participate in Open Enrollment, so only employees who are officially hired by the last day of Open Enrollment should participate.

If you are hired after Open Enrollment (prior to the end of the year), Benefits will facilitate your insurance enrollments for both 2025 and 2026.