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Specific Readiness Level To Determine Next Steps

Level 5

Level 4

Level 3

Level 2

Kidnapping and/or credible threats specifically or generally targeting members of the team or close associates of the team

Heightened kidnapping threat exists in the vicinity focused on western citizens

The kidnapping threat impedes the ministry activity of the team

Heightened kidnapping threat exists in the vicinity not focused on western citizens

Generalized kidnapping threat exists in the region

Steps to Reduce Probability and Consequences

Practice situational awareness (Color Codes for Situational Awareness) and communicate routinely with the team leader
Limit travel to high-risk areas
If westerners are being targeted and one kidnapping occurs within close proximity of team facilities, then the Reliant Crisis Management Team will perform a new International Risk Assessment. If there are no specific threats on westerners, then a risk assessment is mandated after two kidnappings within close proximity of team facilities over a period of 6 months.
Review Captivity Strategies

Applicable Corporate Policies

Reference Kidnapping, Hostage-Taking, and Extortion
- Reliant will seek professional assistance from hostage negotiators and prioritize the safe return of personnel
- Family of the hostage will be relocated as soon as possible
- The ICMT will decide when and how to coordinate with government agencies
Evacuations may be authorized and mandated at either the local, Self-Evacuation, or Reliant level.
Know your Places of Refuge
Confidentiality During Crisis Events

Crisis Resolution Protocol

Determine the location and status of all other personnel
As soon as you are able, begin documenting and gathering information
Contact Reliant to report the incident: Crisis Reporting for International Incident
Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
The Team Leader will assign personnel to discover the basic facts of any potential kidnapping, identify the last known location of the victims, establish a time frame for when they were noted as missing, confirm their routes of travel leading up to the incident and locations they might have visited en route. These personnel should locate and contact any witnesses that might have observed the abduction.
Contact local law enforcement to report the incident if approved by the International Crisis Manager, (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
If contacted by the captors prior to the arrival of a professional negotiator, pay attention to every detail. Furthermore, make every attempt to record the conversation. DO NOT NEGOTIATE without the third party advisors and International Crisis Manager’s approval.
Evacuate any family members as soon as possible, preferably with a designated escort
Shelter-in-Place, preferably in a common location, until the ICMT provides further instructions