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Summer Program Directors will decide how many payments, how much will be due, and when to schedule payments before the program begins on the Event Set Up form.  These dates and payment fees will then determine the balances due on mygcm.org under each student.  The collections administrator will be able to export data from mygcm.org to help with collection times.  Only authorized staffmissionary, that are familiar with the Collections Policies and Procedures should handle the collection of any monies. The Program Director and the person delegated responsibility as Collections Administrator (in the Event Set Up document) are ultimately responsible for ensuring these policies and procedures are followed.

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It is the responsibility of the summer program’s leadership (not Reliant) to work with the participants who can not pay their program fees on time.  The policies may state that there is a late fee for late fee payments.  That late fee is enforced at the discretion of the program director and finance administrator.  You will need to notify the Reliant special events coordinator if you want to add a late fee to a participant.  This Payment Appeal Form can be used to help with participants who are requesting an extension for when their program fees are due.  This is for the summer program collections administrator to use and keep and not to be sent back to Reliant.  It is the responsibility of the program’s leadership to work with the students who have not paid their program fees.  We suggest assigning a staff missionary member to the participant to help give guidance and accountability to students needing financial help. 

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