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Note

Below are several samples of phone scripts when calling a referral. Choose one that fits you best.

You can find an editable version of these scripts below on Google Docs.

UI Button
colorblue
iconlink
titleFirst Contact Phone Script - Referral - Google Doc
urlhttps://docs.google.com/a/gcmweb.org/document/d/1VR3J8rr7srIkLcJxvp2-JgE45Tyry6HVs1fBrrPyFuU/copy?usp=sharing

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  • Be prepared to share about your ministry at any time in person, but use that conversation to set a specific appointment.
  • Let them know of your enthusiasm for your new assignment. If you're making a phone call, don't forget to smile while you talk! It really makes a difference!
  • This example still uses a loose filter.

  • You can use the following script for both a phone call or a text message. If calling someone, we recommend having this script in front of you the first few times to help you remember what to say. And please feel free to tweak these scripts a bit to make them sound more like YOU!

Phone Call:

Hello. Is this (potential donor)?

Yes.

This is ________. You don’t actually know me. But, (referral), suggested I give you a call. Did they My name is <your name>. I am a friend of <name of referer> - we go to Super Cool Church together! Did he/she mention I’d be calling?

Yes!

(If “yes”) OK. Great!

No, they didn't.

OR (if “no”) Oh no! Sorry about that! Well, did I catch you at a bad time?

No.

Actually, Yes. → I'm so sorry about that. When is a better time for me to call back? From here, work with the person to find a good time to reach out again.

If they said now's a good time to talk → Great! As Great! Like I said, my name is ______, and I met up with (referral) a couple <referer> a couple of days/weeks ago and got to share with them about the ministry I’m involved with at ____________. Well  Our ministry thrives off other people who support what we do, and after sharing with <referer>, he/she was REALLY excited about it and thought that you would be as well.That is actually the reason I was calling. I wanted to see if there is a time in the next week when I could stop by for a half-hour or so and share with you about excited to hear my story and what God is doing at ___________.

Sample 2

Is ______ there?

...

! Is there a day next week that works for you?

Note

If the referral doesn't answer, either leave a message:

Hi! This message is for ______

...

_. My name is ______

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, and I met up with <referer> a couple of days/weeks ago and got to share with them about the ministry I’m involved with at ________

...

____.

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  He/she thought you would be excited to hear my story! I would love to find a time to get together and share with you about what God is doing at ______

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. Feel free to call me back, but if we don't connect in the next

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few days, I'll try you again! Have a great day!

Or send the text below.

Text:

Hi

Awesome! Would you have anytime maybe Tuesday or Wednesday afternoon?

Sample 3

...

______

...

! My name is ______

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_____

...

.

...

I

...

Great!

...

am a friend of <person who referred you> - we go to Super Cool Church together! I met up with <referer> a couple of days/weeks ago and got to share with him/her about the ministry I’m involved with at ____________.

...

  Our ministry thrives off other people who support what we do

...

Would you have anytime maybe Tuesday or Wednesday afternoon?

Sample 4

Hi, is this Dan?

Dan I was talking with our mutual friend, Joe Smith, the other day, and I was telling him about the ministry work we are doing at _______, and he said you might be interested in hearing about this ministry. Did he let you know I would be calling?

Great, would this be a good time to talk?

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, and after sharing with <referer>, he/she thought you would be excited to hear my story and what God is doing in _______

...

!

Is there a day next week that week works for you??

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Info

Attending an MTD Training?

See the slide presentation for 4.1 First Contact: Setting Up an Appointment.

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