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- Responsibilities clearly defined. Does the staff member know what is expected of him or her and what it takes to accomplish those duties? (See: Creating a Job Description)
- Authority given to carry out those responsibilities. Is the individual in the learning process? Do they need more or less involvement from you? Where are they in the coaching process? I do, you watch; we do together; you do, I watch; or you do and come to me when you need help.
- Accountability to provide integrity in performance. What happens if the staff member does a good job? A poor job? (See: Feedback, Recognition, and Career development)
Management/Leadership
Effective coaching involves ongoing, honest, two-way communication. It also involves consistent and well written documentation.
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