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BCBS Global Core Medical Insurance for Overseas Travel
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Domestic employees covered by GuideStoneGuidestone's domestic insurance are also covered under the BCBS Global Core plan when receiving medical care outside of the United States. When contacting Instead of contacting Highmark for claims processing, contact BCBS Global Core about these coverages, employees will need their Highmark BCBS card info available. . To contact Global Core, use the number printed on the back of your medical card and have your identifying information available. |
Requesting a Travel Certificate
If you need proof of coverage outside of the United States (or a travel certificate) in order to travel to certain countries, please make sure to submit your request at least 2 weeks prior to your departure date.
Due to HIPAA regulations, neither Reliant nor GuideStone representatives can provide travel certificates to you.
Instead, you can request travel certificates provided to you directly from Highmark:
- Call 866-472-0924
- Have your member ID number with you
- Reference that you are on a GuideStone plan
Frequently Asked Questions
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Yes. When receiving medical care outside of the US, the plan switches from being covered administered and paid by Highmark 's BCBS services to the BCBS Global Core plan through GuideStone. |
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GuieStone's overseas coverage is provided by BCBS Global Core. With Global Core, any doctor or facility is considered in-network.All claims outside of the United States are considered in-network. BCBS Global Core does have a preferred providers list for direct billing. For payments to providers that are not preferred, you will pay the provider directly and contact BSBSGlobal Core for reimbursement. |
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The 1-800 number is on the back of your current medical ID card (look for BCBSA Global Core 1-804-673-1177. You can also find contact information online at BCBSGlobalCore.com or through the BCBS Global® Core mobile app app. |
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For overseas medical care, you may need to pay up front upfront and then file a claim. You can either do this online at BCBSGlobalCore.com or through the BCBS Global® Core mobile app by selecting “Claims” and then submitting your paper form or completing the online wizard. Make sure you also attach all of your bills along with your claim form. For the most updated information on how to submit an international medical claim, please log into or create an account at BCBS Global Core’s website or mobile app. |
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Domestic employees that are covered on Reliant's GuideStone Guidestone medical insurance plan are also automatically covered worldwide for overseas medical expenses with BCBS Global Core. Therefore, in most cases, supplemental travel medical coverages are not necessary coverage is unnecessary and might not cover any additional costs , since these policies supplemental policies typically are the secondary insurance/payer if someone also has coverage through a primary insurance. Please be aware deductibles . |
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All international claims are treated as in-network. Deductibles for your existing US medical plan would will apply to any medical treatment costs incurred overseas. Expense from Expenses for overseas medical services paid towards an employee's deductible and out of pocket expenses will be merged with the employee's US deductible and out-of-pocket amounts for the calendar year. * Unusual situations or medical care: Guidestone, Reliant's medical insurance provider, has confirmed they could not think of any situation where a standard medical expense incurred outside of the United States would not be considered in-network. If the employee's medical situation is unusual or if the medical treatment being received is not typically allowed under the Guidestones's plan guidelines, there may be very usual circumstances that medical care might be treated as out-of-network. In these unusual scenarios, we always recommend that the employee reach out to BCBS Global Core before receiving medical care to ensure the medical treatment will qualify as in-network. |
See Medical Insurance for more details on coverage within the United States.
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