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There are three ways to request a new ID Card from Highmark:  

1. Use the Member Portal on the Highmark website (directions below)
2. Call the Member Service phone number 1-866-472-0924 and use the menu
3. Call the Member Service phone number 1-866-472-0924 and speak to a representative

Requesting a new ID Card on the Highmark website:

1. Log in to HighmarkBCBS.com 
2. On your home page, select the ID Card option
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3. The next page will give you the option to view, fax, and print your ID card.  At the bottom of this page, is the option to Order ID Cards.  Click this option to expand the form to request a new card.
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4. Fill out the required information, including a different mailing address if needed, and press Submit.
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UI Step Select "Benefits" On the top menu, select "Benefits," as highlighted below. Image Added UI Step Select your Medical Account Under"Insurance Benefits," select your medical account, as highlighted below. Image Added UI Step Order a New Card From here, you can either download and print your digital ID card, or request a new one. For ordering a new card, select "Order New Card." Image Added It would be a good idea to download your digital card for use in the meantime, as it can take up to
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It will take 7-14 business days to receive your replacement card. Please print and use a temporary ID Card from the Highmark website in the meantime.

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