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Contact Information
Websitewww.teladoc.com
Phone Number1-800-Teladoc (835-2362)


What is Teladoc?

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Info

Teladoc is a cost-savings telemedicine service. Teladoc is a 24/7 live, either online video chat or phone,

 

All missionaries enrolled with GuideStone have access to use Teledoc. 

 

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service offering non-emergency consultations with U.S.

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board-certified doctors.

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The convenience of Teladoc is that you never have to leave your home to see a doctor. You can even use your cell phone wherever and whenever to connect with a live video chat using the Teladoc mobile app. This is great when you are traveling and away from a primary care physician.

  • See a doctor without the waiting room.
  • This valuable cost-saving service is not intended to replace

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  • your relationship with

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  • your primary care physician. 

 

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You can find it on Highmark BCBS homepage after you login... it's the link below VIRTUAL MEDICINE.

 

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Teladoc Consultation Cost Share (pre-deductible effective 1/1/2025):

  • $57 General Medical
  • $94 Mental Health – Licensed Therapist
  • $210 Mental Health – Psychiatrist, PMHNP – Initial Visit
  • $110 Mental Health – Psychiatrist, PMHNP – Ongoing Visits
  • $75 Dermatology
  • Please note that these are preliminary consultation costs and could change.

What types of conditions can Teladoc consultants diagnose and treat?

  • Cold and Flu
  • Bronchitis
  • Pink Eye
  • Sinusitis
  • Skin Infection and Rash
  • Upper Respiratory Infections
  • Sore Throat
  • Allergies
  • Sprains and Strains

Who can use Teladoc?

  • All employees enrolled in medical coverage through GuideStone
  • International employees enrolled in medical coverage through Aetna, only when located in the United States

Anything else?

  • The mobile app is the most convenient way to access Teladoc
    • Schedule a doctor's visit, manage your medical history, or even send a prescription to the nearest pharmacy – all from the palm of your hand.

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Resources


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iconfalse
titleHere's what some

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of our Reliant office staff had to say after using the

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Teladoc service:

 

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"Teledoc Teladoc was indeed easy and very helpful.  

 How How easy is it?   I started by taking about 5 minutes to enroll.  Then Then I completed my medical history, which took about 10 minutes.  Then Then I entered in my H.S.A. Credit my HSA debit card information to request the consultation and received  a a phone call from the doctor within 10 minutes. Once the consultation started she really listened, took action, and told me what to do next.  It It was about seven minutes total.  It It took a little longer for the prescription to get to my pharmacy, about 65 minutes. 

 I I love this the Teladoc medical history section for two reasons:  A) It’s saved, and I don’t have to re-create it. ;  B) I have bunches a bunch of allergies; often I forget some when I’m rushing at to the doctor’s office.  The The history form had easy add buttons to help me cover everything.  The every one of my allergies. The list of prescriptions used is very similar as well.  

 Another Another helpful feature on the Guidestone page  is is a message center where the doctor summarizes the consultation.  You You can ask any outstanding questions and get help there.  

 I’m I’m very glad I used the service.  The The best part is that I was on the mend within a half - day and I didn’t miss more work.

You can't beat the price! Only $40 for a doctor's consultation versus paying $120 - $150 just for an office visit."