Welcome to Solomon!

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For assistance, problems or questions, please email us.

solomon@reliant.org

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Registering for the Service

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Download the vHealth by Aetna app, or go to the website globalcareondemand.com/aetna

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Create an account.

  • If you've never used this app before, click "Don't have an account?"
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Complete

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the registration form, including an access code.

  • The access code is:

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  •  AETNA266


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Click Register


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Activate your account via email


Booking an Appointment

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Select "book a video consultation" or "request a phone consultation."


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Explain your symptoms and upload any photos of symptoms or documents, such as test results.


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For video consultation, open the app prior to the call and click "start video call." From there, the doctor can join you.

  • If you book a phone consultation, your doctor will call you.

Appointments are 30 minutes long.


For help, click on "Contact Us" in the app. Alternatively, you can reach the team directly on:

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