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Comment: Updated with new Highmark snips

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Excerpt

Coverage information and many other resources regarding Guidestone medical coverage are available on the Highmark website. Other resources are available on the Guidestone website. See this Solomon page for details on using that website: MyGuideStone.

Which website should I use?

HighmarkBCBS.comMy.GuideStone.org

Claim details

Deductible information

Set up and monitor your HSA

Find a provider

Access discounts and cost-savings benefits

1095-B Tax Documents

Detailed Plan Documents

Set up your Highmark account: 

UI Steps
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UI Step

Begin Registration

Follow this link for the registration page: HighmarkBCBS.comRegister Your Highmark Account

Note

This may be different from your Guidestone login information. Make sure to write down both usernames and password information for each account in a safe location so you don't forget.



UI Step

Enter Required Information

Enter the required information so that Highmark can locate your account.

  • If you have not received your ID card yet, you can use your Social Security number.

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:

  • Member ID or Social Security Number
  • First Name
  • Last Name
  • Date of Birth

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Note

If you had a Highmark account in the past or with another medical plan, you may already have an account. Use your previous account information to log in, or call Highmark Customer Service at: PHONE NUMBER.



UI Step

Identification Verification

Answer the

UI Step

Answer the following questions to verify your identity.

Note

If the address on your driver's license does not match what is registered with Guidestone, you will not pass the security check.
If this occurs, you will receive an e-mail and a letter in the mail with instructions you must follow to open your account in order to receive HSA contributions and use your debit card.



UI Step

Set

up your log-in information in order to access your account in the future.  

-up Login Information

In order to continue accessing your account, set up a unique username and password.



Continue to Setup your Health Savings Account:

UI Steps


UI Step

Log in to your Highmark account

Make sure you are logged in, then go to the "Claims and SpendingBenefits" tab
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If it prompts you, follow the on-screen instructions to Open your HSA.


Tip
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You may see a page that says, "Check Back Later To View Your HSA."
If you see this, then you'll want to check back in a few days-- usually by the end of the week. Then you will see the Access Spending Account button needed for step 6.


UI Step

Open your HSA

Under Insurance Benefits, next to your medical plan, you should see a prompt to open an HSA.

Follow the on-screen prompts to open the HSA account.

UI Step

Select

Access Spending Account ( this will open a new window )
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Note

If you don't see the "Access Spending Account" button, then you may need to reload the page at another date.

"Health Savings Account"

Once your HSA account is opened, under Insurance Benefits, select Health Savings Account.
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UI Step

Select "View My Account Detals"

You should see a page that states when your policy is active and how much is in your HSA.

Click "View my account details" to get to the next page. 

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UI Step

Check Notifications and Alerts

Notifications

On the top right corner, you should see your name and a Notifications tab.

Clear any red notifications that may be there.

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Tip

If you have notifications that have a lightbulb icon that you can't open or get rid of, then you can click the 3 vertical dots on the right side and select "Mark as Read" or "Dismiss."

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Alerts

UI Step

Look on the left side to see "Your Account."

If your account requires additional steps to open, then look for Alerts (under Your Account), and submit additional documentation as needed.

If you have no additional alerts, then proceed to the next step to verify your account is ready to receive funds. 
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UI Step

Screenshot and Send Email

Screenshot the entire accounts page this entire screen with no notifications or alerts.

Send the screenshot to alerts and send it to benefits@reliant.org, so we know the so the Benefits Department can verify your account is active open and ready to receive funds. contributions.


Example screenshot:

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Notice how there are no active alerts or notifications. Once Benefits receives this, you will begin receiving contributions!





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