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  1. If the data sync doesn't work: Partner Essentials is currently making adjustments to their data upload process, so we expect this to get fixed soon. However, as of 10/19/23, you will have to rename the data sync file you download from Reliant/ Toolbox from DataSync.tntdatasync to DataSync.pedatasync


Why isn't Reliant a "registered partner" with Partner Essentials? 

Registered partnership means Reliant pays the usage fee instead of the field worker. Since it's a smaller fee for the individual, Reliant made the decision to let that be a reimbursable charge. As far as how the program works, non-partnership doesn't affect that. You still get all the features Partner Essentials has to offer.