Welcome to Solomon!

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  • Video and telephone appointments 24 hours a day, 365 days a year
  • Global prescription services, sending scripts direct to mobile
  • Referral letters and support in accessing secondary care
  • No limit on consultations – use as often as needed
  • Central medical records, with all consultation notes in one place
  • Appointments in the preferred language (English, Spanish, French, Japanese, Mandarin, Korean, Cantonese and more)

Registering for the Service

UI Steps
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UI Step

Download the vHealth by Aetna app, or go to the website globalcareondemand.com/aetna


UI Step

Create an account.

  • If you've never used this app before, click "Don't have an account?"


UI Step

Complete the registration form, including an access code.

  • The access code is: (input access code) AETNA266


UI Step

Click Register


UI Step

Activate your account via email


Booking an Appointment

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UI Step

Select "book a video consultation" or "request a phone consultation."


UI Step

Explain your symptoms and upload any photos of symptoms or documents, such as test results.


UI Step

For video consultation, open the app prior to the call and click "start video call." From there, the doctor can join you.

  • If you book a phone consultation, your doctor will call you.

Appointments are 30 minutes long.

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