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- Have your script, notes and calendar at hand.
- Stand while you make your calls.
- Consider using a hands-free headset.
- Take a deep breath and relax before dialing the phone.
- Pray briefly before you dial.
- Get straight to the point. You do not need to establish a great deal of rapport. They know why you are calling
Additional Resources
- Follow Up Strategies
- 4.7 Call Back for a Decision - Scripts/notes from the New Staff Training manual on how to follow up for a decision.
- Close Chart
