• Credit card payment online at events.reliant.org
• Credit card payment over phone through Gift Service dept., at the Reliant office
• Personal check written to Reliant (Atten: Event Payment) from the participant with the event fund number in the memo line
• Money order from the participant 
• Online banking- send your e-check to Reliant: Event Payment at 11002 Lake Hart Dr. Suite 100, Orlando, FL 32832.  Please make sure that you write the name of your summer program and your name in the memo line of the check. And notify gift.services@reliant.org to let them know to look for it.

OR...

• Personal check written to Reliant from parent with same last name as the participant (Reliant will credit the check to the participant’s record, not the parent’s)

• Check from the participant’s church (See Event Fee Payments Made By Church) clearly stating whom payment is for.  If payment is for multiple people there must be a note included with the check that states each participant’s name and the amount to credit each participant.

• If you choose to send a check, please follow the instructions below carefully for either option: 

Option 1: Paper Check

• The check must include the words event payment in the memo line. This is very important! 
• The envelope needs to also include a note that lists the event name, the fund name (contact the Event Director if you're unsure), the names of the participants, and how much the church is paying for each participant in the envelope with the check.
• Please address the envelope being mailed to Reliant: Event Payments. This will help our gift services team know it is not a donation.

Reliant: Event Payment

11002 Lake Hart Dr. Ste 100

Orlando, Fl 32832

Option 2: Bill Pay

• If you are mailing the check via online banking, please send events@reliant.org an email with the name of the church, the event name, the fund name (contact the Event Director if you're unsure), and the names and amounts being given for each participant so that they can inform gift services that the check is coming. 

Payee: Reliant - Events

Account Number: Event Fund Number and Participant Name

Example: "Event Fund 1763 Joe Staffer" 

Address:
Reliant Events
Attn: Events
11002 Lake Hart Dr
Suite100
Orlando, FL 32832

Memo: Event Fund Number and Participant Name
The line should clearly identify the check is intended for a participant attending an event.

All money collected onsite should be documented on the Ledger Sheet. 

If you have access on events.reliant.org (review Event Registration Site Instructions) to export the data for each student into an excel file to see the balances due for each collection date.  It also may be helpful to keep a file on your own to keep track of collection payments given by students.  But, you will still need to access events.reliant.org to view participant payments made by by credit card and e-check.  

• When sending in a group of checks after a collection, the checks must be accompanied by the ledger sheet. Or, if you are using a google doc for the ledger, please attach a note saying the checks are for event payment for your specific event (for example: Estes Park LT). The total on the ledger MUST equal the total amount of checks/money orders sent in and must be filled out completely.   If this is not the case it will be sent back to the summer program.
• Any special instructions for a check or money order need to be attached to that check or money order.  For example, if a church sends a check for multiple participants be sure that attached to the check is a list of the participants and the amount to credit each participant.
• Please send another separate ledger sheet for any checks and income earned for something other than the payments towards each participant fees. (ex.  t-shirt sales, etc.)
• All checks received onsite should be mailed to the Reliant office promptly, within 1 business day of receiving them.  This will help to avoid problems of checks being returned to Reliant marked non sufficient funds as well as help with the time delay. The turn around time between each collection date is typically only a few weeks and we want to make sure we have time to add each payment to the event registration before the next payment is due to make sure that payments are up to date on collection nights. 
•  You may want to provide an immediate "receipt" for the participant at the time you receive a check from a participant.  If you choose to provide an immediate receipt at the time you receive a check, the receipt should include:

• • Participant’s Name
  • Issuing Church/Organization/Ministry (IE.  New Life Church)
  • Issuing Church/Organization Contact Information
  • Event Name and/or Description
  • Payment Amount and Method of Payment
  • Check # or Money Order #
  • Date payment is received
  • Printed Name of Collections Person
  • Signature of Collections Person

Personal check guidelines 

• Make sure name and address of account holder are printed legibly on the check (many students open new accounts and use starter checks with no name or address on them, and we can’t read the signature)
• ALL checks must be clearly marked with the participants name that it should be credited to.
• You can NOT write a check that was written to you over to Reliant (payable to Reliant).  Reliant can only receive checks written directly to them for auditing purposes. 
• We would strongly prefer only one check per participant collection payment.  
  
  

  Ensure that each check or money order received has the following information printed legibly on it:

  • Participant’s name – printed legibly
  • Address
  • Amount – numeric amount should match written amount
  • Check or money order number associated with the payment.  (please assign unique numbers to starter checks, write it on the check and in the ledger sheet)
  • Date
  • Signature
  
  
  
• Students raising financial support on their own must have their donors make their checks payable to the student, not to Reliant, and donor checks must be given directly to the student.  See Why are donations towards domestic event program fees not tax deductible? for details. 
• The program participant will always need to pay Reliant with a check or money order written from the participant or from a parent with the same last name
• All other checks received by the participants from the donors need to be deposited into the participant's account and a new check must be written to Reliant from the participant. We will not allow students to sign over to Reliant a donor’s check written to them (PAY TO THE ORDER OF RELIANT on the back) because that check from the donor or from their work to the participant is not tax deductible. 
• If a student receives a check from a supporter/donor written directly to Reliant they will need to return the check to the donor and ask them to rewrite the check payable to the student. 
• We will also NOT allow a student to sign over their paycheck to Reliant.  (*In the past this was allowed, but due to new auditing rules we can no longer accept any checks (including paychecks) that have not be written out directly to Reliant. 
  
  

Cash Payments

• Never collect cash.
• If participants have cash they should go purchase a money order (usually costs between $3-$5 at your local grocery store, convenience store or bank) for the exact amount needed and use that in place of cash.
• If cash must be collected from students (as sometimes is the special case of our remote summer programs that lack access to banks and stores) then the administrator will need to go buy a money order on behalf of the student(s) that could only give cash and it should be written to Reliant for that total amount of cash collected from all the individuals.  A note must be attached to that money order detailing the names and amounts for each participant.  Please mark the memo line as “cash payments received”.  These payments will be entered as a cash payment in each of the participants’ records.
• How do I fill out the money order?  If the participant has purchased it, it should be written to Reliant and signed by the participant.  If the LT finance administrator is buying a money order for multiple participant payments, it should be written out to Reliant and then the LT finance administrator should sign the money order and attach the detailed note of names and amounts. 
• All cash received must be submitted to the Reliant Gift Processing Department using the guidelines written above. Do not deposit it into your petty cash.