Blog from August, 2016
Summary
Having trouble setting up your recurring gift? We're confident that many of the problems you may have experienced in this process have been fixed with this release. Thank you for your feedback, patience, and support as we work hard hard to create an excellent giving experience.
Important highlights from this release
- Fixed a bug where the Give Now button was not working when setting up a recurring or single gift
- Improved the content of error messages if an error was encountered when setting up a gift so users can be aware of the problem and how they can fix it
As always, if you encounter any issues with the site, feel free to use the yellow button to take a screenshot and send us a comment. Any and all feedback is greatly appreciated!
Summary
There have been some reports of users having trouble creating a gift because their address would not save. We're actively working to diagnose the problem and have released some improvements to the Give process in this version.
Important highlights from this release
- Improved the Address form used when creating a recurring or single gift
- Users are now prompted to enter their address information while updating a recurring gift if we were missing that information
- If a user is logged out due to inactivity while creating a recurring gift, they are redirected to the log in page
- Users can now verify their Update Username requests by clicking the link in the email
- Giving receipt now uses the user's full name so it is consistent with CRM
- Other Give Flow improvements
As always, if you encounter any issues with the site, feel free to use the yellow button to take a screenshot and send us a comment. Any and all feedback is greatly appreciated!
Summary
Miscellaneous bugs were fixed that were introduced with the release of Reliant.org 1.5.
Important highlights from this release
- Oops! Account lookup by a user's donor ID was broken as a result of the previous release. It's been fixed!
- Some image cards that weren't displaying properly after the previous release have been fixed.
As always, if you encounter any issues with the site, feel free to use the yellow button to take a screenshot and send us a comment. Any and all feedback is greatly appreciated!
