Coverage information and many other resources regarding Guidestone medical coverage are available on the Highmark website. Other resources are available on the Guidestone website. See this Solomon page for details on using that website: MyGuideStone.
Which website should I use?
| HighmarkBCBS.com | My.GuideStone.org |
|---|---|
Claim details Deductible information Set up and monitor your HSA Find a provider Access discounts and cost-savings benefits | 1095-B Tax Documents Detailed Plan Documents |
Set up your Highmark account:
Begin Registration
Follow this link for the registration page: Register Your Highmark Account
This may be different from your Guidestone login information. Make sure to write down both usernames and password information for each account in a safe location so you don't forget.
Enter Required Information
Enter the required information so that Highmark can locate your account:
- Member ID or Social Security Number
- First Name
- Last Name
- Date of Birth
If you had a Highmark account in the past or with another medical plan, you may already have an account. Use your previous account information to log in, or call Highmark Customer Service at: 1-866-472-0924.
Identification Verification
Answer the questions to verify your identity.
If the address on your driver's license does not match what is registered with Guidestone, you will not pass the security check.
If this occurs, you will receive an e-mail and a letter in the mail with instructions you must follow to open your account in order to receive HSA contributions and use your debit card.
Set-up Login Information
In order to continue accessing your account, set up a unique username and password.
Continue to Setup your Health Savings Account:
Log in to your Highmark account
Make sure you are logged in, and on the "Home" tab.
Locate the "Save Your Healthcare" section.
There should be a box that says "Open your HSA."
Select "Open your account."
Open your HSA
Follow the on-screen prompts to open the HSA account.
It may take a few days for your account to be active. Be sure to check back later to ensure your account is open.
Select "Health Savings Account"
Once your HSA account is opened, go to the Benefits tab.
Under Insurance Benefits, select "Health Savings Account."
Select "View My Account Detals"
You should see a page that states when your policy is active and how much is in your HSA.
Click "View my account details" to get to the next page.
Check Notifications and Alerts
Notifications
On the top right corner, you should see your name and a Notifications tab.
Clear any red notifications that may be there.
If you have notifications that have a lightbulb icon that you can't open or get rid of, then you can click the 3 vertical dots on the right side and select "Mark as Read" or "Dismiss."
Alerts
If your account requires additional steps to open, then look for Alerts (under Your Account), and submit additional documentation as needed.
If you have no additional alerts, then proceed to the next step to verify your account is ready to receive funds. 
Screenshot and Send Email
Screenshot the entire accounts page with no notifications or alerts.
Send the screenshot to benefits@reliant.org so the Benefits Department can verify your account is open and ready to receive contributions.
Example screenshot:
Notice how there are no active alerts or notifications. Once Benefits receives this, you will begin receiving contributions!
Questions?
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