In the past week, Reliant U.S. missionaries enrolled in Guidestone/Highmark medical benefits for 2018 received new insurance identification cards. It has come to our attention that there was an error in the printing of cards for those on the HS1500 and the HS5000 plans stating that there is a $250 copay for Emergency Room and Inpatient Facilities. The $250 copay only applies to those on the HS3000 plan.  Guidestone sincerely apologizes for this error and is working diligently to correct it.

Eye care is an experience. And EyeMed, our vision benefits provider, makes that experience easy with its member website at eyemed.com. For missionaries who have selected this Cafeteria Plan benefit, Member Web is your vision benefits control center — a place to manage the details of every visit and every claim. Instantly and easily.

When you register on eyemed.com, you can:

• View your vision benefit details
• Confirm eligibility
• Check claim status
• Print replacement ID cards
• Locate a provider — and then schedule an appointment*
• Get special offers
• View health and wellness information

Start managing your benefits in a few easy steps:

1. Visit eyemed.com and click on Member Login.
2. If you’re a new user, click on Create an Account.
3. Register using your member ID or the last four digits of your Social Security number.** (Need help registering? EyeMed provides live chat assistance and user guides.)
4. Finish setting up your new account with your email address and password.

Existing users

Starting December 11, EyeMed is upgrading its online security features to further guard your protected health information. Upon your next log in at eyemed.com, you’ll be notified that an email with a verification code has been sent to your email address on file, and you’ll be prompted to enter the code on the site.

Make the most out of your vision benefits by registering and logging into Member Web at eyemed.com today.

*At select in-network providers.

**Depends on how your benefits administrator entered you into the system.

Many joyous and beautiful things come with the holiday season, but the unexpected can happen too.  Just this year, one of our office staff got sick on Thanksgiving and needed a doctor.  Because of the offerings available through Highmark, he was able to make a phone call, talk to a doctor, and get the help he needed without leaving home.  He was able to do this through Teladoc, a service that Highmark partners with to provide access to doctors, anywhere you have a phone or the internet, 24/7/365.  You can see more information about how Teladoc works on this flyer: 

Identity theft is yet another unexpected thing that can happen.  As we shop more during the holiday season, the risk of identity theft increases. Thankfully, Highmark offers free credit monitoring and identity repair through a partnership with AllClear ID.  You are automatically eligible for identity repair as long as you have an active medical plan through Highmark.  For credit monitoring, you will need to sign up through the Highmark AllClear ID website.  You can see more information about the services and how to sign up on this FAQ page.  

Wishing you a Merry (and safe) Christmas!