Central Leadership Team | Tom Mauriello President & CEO tom.mauriello@reliant.org 407-671-9700 | What I DoMake sure we are meeting our mission to serve field staff for the gospel Oversee just about everything, directing our Managers and Directors Report to our Board of Directors
I Can Help You- Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
- To further appeal a decision by other leadership, if needed.
- Please contact my assistant (sarah.swann@reliant.org) if you would like to schedule a meeting
| | Kerry Housley Director of Operations kerry.housley@reliant.org 407-801-8612 | What I Do- Oversee the implementation of our mission to serve partners, field staff, and donors
- Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
- Ensure our Central teams, processes, and operations are working efficiently
I Can Help You- Answer questions about the way our organization and our Central teams operate
| | Matt Elkins Director of Program Teams matt.elkins@reliant.org 407-545-5281 | What I Do- Oversee the work and ministry of Reliant's Program Teams
- Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and field staff
- Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams
I Can Help You- Answer questions about Reliant's mission and vision in church/ministry partnership and field staff mobilization
- Provide insight on the philosophies Reliant uses for support raising training, coaching
- Explore ways Reliant can serve and partner with new churches or ministries
| | Chief Financial Officer james.kaufman@reliant.org 407-743-2265 | What I DoI Can Help You- If you have questions about the Annual Ministry Report
- If you have questions about the financial integrity or stewardship of Reliant
| | Dave Meldrum-Green, CPA Director of Organizational Affairs & Treasurer dave.meldrum-green@reliant.org 407-459-7496 | What I Do- Oversee Reliant's ministry grant program
- Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
- Work with Capin Crouse on our annual audit
- Review our monthly financial reporting
- Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
- Address legal and liability questions and issues, work to help set policy for Reliant.
I Can Help You- If you have questions about the Annual Ministry Report
- You want to know more about the Board of Directors
- If you have a legal or policy question
- If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project
| | Julie Thomas HR Director julie.thomas@reliant.org 407-490-0141 | What I Do- Oversee Reliant's HR Compliance Program
- Maintain HR policies, procedures, and training related to compliance
- Support Reliant Program Teams in HR-related issues
I Can Help You- Answer questions about HR policies or training
- Navigate employee relations issues/concerns (along with Program Team Lead)
| | Barb Seckler Director of Finance Teams barb.seckler@reliant.org 407-270-1318 | What I Do- Oversee The Employment Services, Accounting, and Gift Services teams
- File taxes and official tax documents such as W2s and 1095-Cs
I Can Help You- Research escalated tax, payroll or account balance questions
- Provide resources and consultation on your tax situation as a minister
- Obtain a copy of a previous year W2
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Collegiate Team | Mike Swann Program Director mike.swann@reliant.org 407-545-5453 | What I Do- Oversee the Collegiate Program Team
I Can Help You- Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) field staff
- MTD Coaching, Training, and performance for Collegiate PT
- field staff care and crisis for Collegiate PT
| | Kathy ZellingerProgram Liaison kathy.zellinger@reliant.org kz@reliant.org 407-502-0995
| What I DoUn-official "mom" of the Collegiate Program Team. I am the first point of contact for Collegiate field staff and interns, giving "help desk answers", collecting prayer requests, giving care for field staff, and helping them know their next steps and who to talk to in the Central Team for all their needs.
I Can Help YouIf you don't know who to call! With any employment questions, Reliant account questions, donor questions, etc. Set your sponsor or sending church
| | Chad FrankMTD Health Lead chad.frank@reliant.org 330-221-8003 | What I Do- Monitor MTD health for released college-based churches and field staff
- Assist in meeting the needs and answering the questions of college-based MTD coaches
- Provide training and continuing education for college-based churches and MTD coaches
I Can Help You- With your overall MTD strategy as a church or field staff
- Answer questions about your MTD Health Score and Fundraising Status
- Get connected with resources to help you obtain or maintain MTD health
| | Matthew McClure Collegiate Training Support matthew.mcclure@reliant.org 407-440-9719 | What I Do- MTD Coaching
- Communicate with those who have an interest in partnering with Reliant
- Networking and Building Bridges for Reliant partnerships
- Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You- General information about Reliant
- Understanding what partnering with Reliant looks like
- Raise support! (If you are assigned to me for coaching)
| | Caleb HayworthSystems Administrator caleb.hayworth@reliant.org 407-917-3203 | What I Do- Create and maintain support and care structures for Collegiate field staff
- Manage projects and provide oversight of implementation of new processes within the Collegiate Program
- Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training
I Can Help You- If you have questions about the Collegiate Systems
| | Russell Dietrich Program Administrator russell.dietrich@reliant.org 407-743-0759 | What I Do- Assist in New Staff Trainings
- field staff Support and Care for Collegiate Program Team
- Coordinate Sabbaticals for Collegiate Program Team
- MTD Coaching
I Can Help You- If you need someone to discuss various vocational and life transitions
- If you need encouragement and accountability during the support raising process
- If you want to discuss the possibility of taking a sabbatical
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U.S. Churches & Ministries Team | CJ White Program Manager cj.white@reliant.org 903-445-9628 | What I Do- Oversee US Churches and Ministries Program
I Can Help You- Set up a New Partnership between your ministry and Reliant
- Guide a ministry, team, or field staff that you are supervising
- Navigate special circumstances related to any US Church or ministry
- With any questions, support, or MTD coaching for US field staff
| | Program Administrator liz.svajda@reliant.org 407-490-0241 | What I Do- Develop systems and structures to care for and support local churches, church planters, pastors, field staff, and ministries within the US Program
- Internally process and communicate employment information
- Assist in overseeing & tracking US applicants moving through the assessment process toward a hiring decision/training
- Oversee MTD Coaching & Health for US Program Team
I Can Help You- With any questions about MTD coaching, the application process, employment onboarding, and/or partnership questions.
| | Program Liaison becca.isaak@reliant.org 407-743-0076 | What I Do- Serve as the first point of contact for our US Churches and Ministries.
- Work with new U.S. based field staff to set up employment and support them throughout their time with Reliant.
- Help answer or point U.S. field staff in the right direction with any questions they might have.
I Can Help You- With any employment questions, Reliant account questions, donor questions, etc.
| | Ryan KozeySystems and Program Developer ryan.kozey@reliant.org 407-635-1087 | What I Do- Serve as a system and process developer for U.S. based field staff
- Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
- Provide strategic support for the U.S. Program Team
I Can Help You- Set up a New Partnership between your ministry and Reliant
- Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
- With any questions, support, or MTD coaching for U.S. field staff
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International Team | Mike EastonProgram Manager mike.easton@reliant.org (407) 270-1922 | What I Do- Lead Reliant International towards new vision & initiatives that will serve sending churches, field staff, and partners.
- Lead the international team to serve our partners proactively.
I Can Help You- With questions about joining Reliant International as a sending church, new field staff or overseas partner.
- Helping field staff connect with their sending church.
| | Julie ThompsonProgram Administrator julie.thompson@reliant.org 407-487-4054 | - Connect with field staff and partners during special transitions or circumstances.
- Help lead the International Team on projects and processes
I Can Help You- Find the information and resources you need as a Cross-Cultural field staff
| | Program Liaison adrienne.bridges@reliant.org 407-801-8397 | What I Do- Serve our International field staff as the first point of contact for any questions related to their employment with Reliant.
- Work with International field staff during their initial launch to the field and other important transitions.
I Can Help You- With any question! If I don't know the answer, I'll find it for you.
| | Bethany Orys International Partner Coordinator bethany.orys@reliant.org 407-986-5530 | What I Do- Help new partners join Reliant.
- Relate to existing partners with Reliant.
I Can Help You- With questions about partnership with Reliant.
| | Travis IsaakLead Trainer and MTD Coach travis.isaak@reliant.org 407-743-0715
| What I Do- Help plan and host Ministry Team Development training events for new International based field staff
- Provide ongoing coaching for International based field staff as they develop their ministry support teams
I Can Help You- With any questions about the MTD process, ongoing coaching needs, or upcoming training events
- Get connected to any resources you may need during your MTD
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Internships & Residencies Team | Joshua Dull Residency & Internship Program Manager joshua.dull@reliant.org 407-502-0326 | What I Do- Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
- Work with Church and Program leaders to create and facilitate programs
- Engage with new potential partners on what it might look like to partner
I Can Help You- If you're a church/ministry leader thinking about partnering with Reliant
- To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader
| | Carly Erskine Residency & Internship Liaison carly.erskine@reliant.org 407-901-0862 | What I Do- First point of contact for your ministry or church
- Work with new staff to set up employment and support them throughout their time with Reliant.
- Help answer or point staff in the right direction with any questions they might have.
I Can Help You- With any employment questions, Reliant account questions, donor questions, etc.
- Assist HR Administrator with training and onboarding for new Central employees
| | Leanne Strickland Residency & Internship Liaison leanne.strickland@reliant.org | What I Do- First point of contact for your ministry or church
- Work with new staff to set up employment and support them throughout their time with Reliant.
- Help answer or point staff in the right direction with any questions they might have.
I Can Help You- With any employment questions, Reliant account questions, donor questions, etc.
- Assist HR Administrator with training and onboarding for new Central employees
| | Residencies Systems & Logistics Coordinator beka.cashmer@reliant.org 407-743-1584 | What I Do- Provide informational support and financial analysis with resident support raising goals
- Internally process and communicate employment information
I Can Help You- See your support raising progress and trajectory
- Answer and help determine the current financial standing of the account you are responsible for
| | Residencies Coaching Administrator karl.koemmpel@reliant.org 360-620-9406 | What I Do- Serve coaches connected to the Fixed Term Team
- Internally process and communicate employment information
I Can Help You- See your support raising progress and trajectory
- With any coaching related questions or concerns
| | Matt Mott Systems Administrator matthew.mott@reliant.org 407-236-1120 | What I Do- Communications with church leaders and residents about MTD and Employment
- Support and Development of internal processes and procedures for the Fixed Term Team
- Provide informational support and financial analysis with resident support raising goals
I Can Help You- Answer and help determine the current financial standing of the account you are responsible for
- With any employment-related adjustments or changes
- With creative problem solving for situational resident/program issues
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Program Support Team | Jenni Saniuk Program Support Team Manager Jenni.saniuk@reliant.org 214-244-6601 | What I Do- Provide leadership for the members of the program support teams
- Provide direction and oversight for the functions of each program support team
- Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams
I Can Help You- Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures
| | Hannah De Oliveira Events Administrator hannah.deoliveira@reliant.org 407-490-0425 | What I Do- Oversee the logistics, planning, and implementation of Reliant's MTD Trainings, Mission Trips, and Events.
I Can Help You- Register or pay for a Reliant event
- Answer questions about MTD trainings
- Help you set up a Reliant Mission Trip
| | Product Development and Recruiting Specialist jon.crawford@reliant.org 404-402-7815 | What I Do- Develop our products towards their best to serve all who partner with Reliant.
- Help new partners learn about and then connect with Reliant!
I Can Help You- Help you understand more about Reliant, what it might look like to partner, and then connect you with the right folks!
- Resource you towards building and imagining within LEARN.
- Guide you in creating great Breezy applications.
| | Keva Ambre MTD Health Specialist Keva.Ambre@Reliant.org 407-545-3071 | What I Do- Individual MTD coaching.
- Group coaching cohorts for seasoned field staff who need a quick boost to their MTD.
I Can Help You- Raise support within a cohort of your peers.
- Reach your support goals in a timely manner.
- Learn how to cultivate and steward higher-capacity donors.
| | Ashley Ramirez MTD Health & Coaching Coordinator ashley.ramirez@reliant.org 614-400-5042 | What I Do- Coach field staff as they raise support to enter their mission field
- Train field staff to give MTD presentations
- Assess field staff applications
- Encourage field staff already on the field to maintain their financial supporters
I Can Help You- Persevere through the amazing and challenging support raising season!
- Engage with your supporters in meaningful ways.
| | Jenna Program Support Team Specialist jenna.clemens@reliant.org 703-966-0130
| What I Do- Assess field staff applications
- Run and review background checks for prospective field staff
- Collaborate with team members on various projects to support program teams
I Can Help You- Navigate candidates through the application and assessment process
- Create and utilize systems to collect and analyze data
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Payroll & Reimbursements | Clif Turner AP & Reimbursements Administrator clif.turner@reliant.org 407-743-2696 | What I Do- Oversee Reliant's Accountable Reimbursement Plan for all field field staff
I Can Help You- Figure out if that weird ministry expense is reimbursable
- Understand why a reimbursement was rejected
- Obtain a salary advance
| | Monique MaharajPayroll, Taxes & Reimbursements Coordinator monique.maharaj@reliant.org 407-545-8931 | What I Do- Process submitted reimbursements
- Process payroll tax withholding payments
I Can Help You- Track a reimbursement
- Get clarity about Reliant's reimbursement policies
- Fill out a new tax form when you move or have a life change
| | Jacob PiercePayroll Specialist jacob.pierce@reliant.org 689-206-0178
| What I Do- Process payroll
- 401K changes for staff
I Can Help You- Answer questions about your paystubs
- Provide a copy of your W2
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| Tonya Bartels Employment and Benefits Manager tonya.bartels@reliant.org 407-574-5165 | What I Do- Provide oversight and support to the benefits and employment processing team
- As apart of the HR Team, I work with leadership here at Reliant to create and implement efficient and supportive processes to meet the employment and benefits needs for our staff
I Can Help You- My Team are the ones you will engage with, but I am here for escalated issues and advocacy with our insurance providers
- By researching and assisting with complex insurance situations
| | Kaitlin Hughes Employment and Benefits Coordinator kaitlin.hughes@reliant.org 407-502-0813 | What I Do- Process employment and life insurance benefits for new and current employees
I Can Help You- Employment paperwork and changes
- Getting your support goals processed
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| | Jennifer Greening Benefits Coordinator jennifer.greening@reliant.org 407-630-5904 | What I Do- Process benefits for new and current employees
I Can Help You- Enroll or change your insurance coverages or plans
- Understand the different benefits options and how they apply to you
- Make changes to your coverage when you experience major life events
- Make sure you and all your dependents are covered
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Accounting | Senior Accountant miriam.torres@reliant.org 407-789 2167 | What I DoI Can Help You- Submit an MTD Transfer Request
- Update your 401(k) deductions
- Submit your timecard correctly
| | Chanda SimmonsAccounting Manager chanda.simmons@reliant.org
| What I Do- Manage and oversee the accounting team
I Can Help You- Accounting team related issues in general and support the team with research, analysis, and approvals.
| | Laurel Erskine Accounting Coordinator ap@reliant.org
| What I Do- Daily accounting functions
I Can Help You- I help field staff best by supporting Central Staff Accountants pay the bills and help keep accounting running.
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Gift Services | Donor Processing Manager danielle.martin@reliant.org 407-487-4204 | What I Do- Provide vision and oversight for gift processing and donor relations at Reliant
- Ensure top-notch communication with all Reliant donors
- Ensure best practices are followed in all areas of handling and receipting gifts
I Can Help You- I can assist with escalated donor and field staff needs, providing care and specialized solutions
| | Natalia Perez Donor Liaison natalia.perez@reliant.org 407-789-2081 | What I Do- Answers donor and field staff phone calls and e-mails. Helps donors with basic website issues.
- Assist with processing donor gifts received through the mail.
I Can Help You- Fix a gift that looks wrong on Staffnet or online giving
- Correct a discredited gift
- Update donor information and giving
| | Gift Services Administrator dezirae.noriega@reliant.org 407-789-2080 | What I Do- Oversee the daily operations and training of team members of the Gift Services Department.
I Can Help You- Answer questions on the types and process of giving donations.
- Update donor information and giving, as well as correct discredited gifts.
| | Gift Services Coordinator II natassia.zinicola@reliant.org 407-734-1749 | What I Do- Process donations for field staff.
I Can Help You- Answer questions on the types and process of giving donations.
- Update donor information and giving, as well as correct discredited gifts.
| | Judi Major Donor Liaison judi.major@reliant.org 407-734-0352
| What I Do- Answers donor and field staff e-mails and assists with phone calls. Helps donors with basic website issues.
I Can Help You- Fix a gift that looks wrong on Staffnet or online giving
- Update donor information and giving, misdirected gifts, merge duplicate records
- If a donor wants to give a gift of stock or securities or has questions about matching gifts
| | Javonte LillyGift Services Coordinator I javonte.lilly@reliant.org 407-906-1086
| What I Do- Process donations for field staff.
I Can Help You- Answer questions on the types and process of giving donations.
- Update donor information and giving, as well as correct discredited gifts.
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Central Operations
| Kelly Bapka Office HR Administrator kelly.bapka@reliant.org 407-502-3304 | What I Do- Oversee the office payroll
I Can Help You- With insurance for office employees
- With other office employee HR related issues and concerns
| | Sarah Swann Assistant to the President and CFO and Special Projects Administrator sarah.swann@reliant.org 407-720-5481 | What I Do- Assist Reliant's President
- Works alongside to organize and manage executive-level special projects
I Can Help You- If you would like to set up an appointment with Tom Mauriello
| | Amber Blais Communications Administrator amber.blais@reliant.org 407-517-0199 | What I Do- Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
- Communication pieces to our field staff and Central employees
I Can Help You - With ordering materials on CopyCat
- With your profile and cover photo on your Reliant.org profile
- Any Reliant branding questions
| | Kristina Lilly HR Compliance Coordinator kristina.lilly@reliant.org 407-440-0962 | What I Do- Assignment and tracking of required education for new and existing staff
- Maintain policies and procedures related to HR standards and compliance
I Can Help You- Answer questions about HR policies or training
| | Office Coordinator carly.erskine@reliant.org 407-901-0862 | What I Do- First point of contact for our office space in the Lake Nona area of Orlando, FL
- Help build and maintain office culture and environment for all Central employees
- Assist HR Administrator with training and onboarding for new Central employees
I Can Help You- If you need to know any logistical things about the Central office
| | Projects Administrator ashley.brown@reliant.org 689-206-0183 | What I Do- Help the Reliant Central team navigate through internal processes and projects.
I Can Help You- Understand how the central team works together through collaboration and project management.
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Technology Services | John Abassian Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's applications, services, websites and more.
I Can Help You - I help field staff best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Ben Wilkinson Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You - I help field staff best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Will Lafferty Software Support Administrator helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You- I help field staff best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Sarah Schulteis Junior Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You- I help field staff best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | David Lim Junior Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You- I help field staff best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Bill Erskine Network Administrator bill.erskine@reliant.org 407-710-0722 | What I Do- I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.
I Can Help You- Sorry! Unfortunately, I can’t help you with your local computer problems
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