Central Leadership Team | Tom Mauriello President & CEO tom.mauriello@reliant.org 407-671-9700 | What I DoMake sure we are meeting our mission to serve missionaries for the gospel Oversee just about everything, directing our Managers and Directors Report to our Board of Directors
I Can Help You- Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
- To further appeal a decision by other leadership, if needed.
- Please contact my assistant (sarah.swann@reliant.org) if you would like to schedule a meeting
| | Kerry Housley Director of Operations kerry.housley@reliant.org 407-801-8612 | What I Do- Oversee the implementation of our mission to serve partners, missionaries, and donors
- Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
- Ensure our Central teams, processes, and operations are working efficiently
I Can Help You- Answer questions about the way our organization and our Central teams operate
| | Matt Elkins Director of Program Teams matt.elkins@reliant.org 407-545-5281 | What I Do- Oversee the work and ministry of Reliant's Program Teams
- Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and missionaries
- Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams
I Can Help You- Answer questions about Reliant's mission and vision in church/ministry partnership and missionary mobilization
- Provide insight on the philosophies Reliant uses for support raising training, coaching
- Explore ways Reliant can serve and partner with new churches or ministries
| | Chief Financial Officer james.kaufman@reliant.org 407-743-2265 | What I DoI Can Help You | | Dave Meldrum-Green, CPA Director of Organizational Affairs & Treasurer dave.meldrum-green@reliant.org 407-459-7496 | What I Do- Oversee Reliant's ministry grant program
- Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
- Work with Capin Crouse on our annual audit
- Review our monthly financial reporting
- Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
- Address legal and liability questions and issues, work to help set policy for Reliant.
I Can Help You- If you have questions about the Annual Ministry Report
- You want to know more about the Board of Directors
- If you have a legal or policy question
- If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project
| | Julie Thomas HR Compliance Officer julie.thomas@reliant.org 407-490-0141 | What I Do- Oversee Reliant's HR Compliance Program
- Maintain HR policies, procedures, and training related to compliance
- Support Reliant Program Teams in HR-related issues
I Can Help You- Answer questions about HR policies or training
- Navigate employee relations issues/concerns (along with Program Team Lead)
| | Barb Seckler Director of Finance Teams barb.seckler@reliant.org 407-270-1318 | What I Do- Oversee The Employment Services, Accounting, and Gift Services teams
- File taxes and official tax documents such as W2s and 1095-Cs
I Can Help You- Research escalated tax, payroll or account balance questions
- Provide resources and consultation on your tax situation as a minister
- Obtain a copy of a previous year W2
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Collegiate Team | Mike Swann Director of Collegiate Program Team mike.swann@reliant.org 407-545-5453 | What I Do- Oversee the Collegiate Program Team
I Can Help You- Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) missionaries
- MTD Coaching, Training, and performance for Collegiate PT
- Missionary care and crisis for Collegiate PT
| | Kathy Zellinger Collegiate Missionary Liaison kathy.zellinger@reliant.org kz@reliant.org 407-502-0995
| What I DoUn-official "mom" of the Collegiate Program Team. I am the first point of contact for Collegiate missionaries and interns, giving "help desk answers", collecting prayer requests, giving care for missionaries, and helping them know their next steps and who to talk to in the Central Team for all their needs.
I Can Help YouIf you don't know who to call! With any employment questions, Reliant account questions, donor questions, etc. Set your sponsor or sending church
| | Chad Frank Collegiate MTD Health Lead chad.frank@reliant.org 330-221-8003 | What I Do- Monitor MTD health for released college-based churches and missionaries
- Assist in meeting the needs and answering the questions of college-based MTD coaches
- Provide training and continuing education for college-based churches and MTD coaches
I Can Help You- With your overall MTD strategy as a church or missionary
- Answer questions about your MTD Health Score and Fundraising Status
- Get connected with resources to help you obtain or maintain MTD health
| | Matthew McClure Collegiate Training Support matthew.mcclure@reliant.org 407-440-9719 | What I Do- MTD Coaching
- Communicate with those who have an interest in partnering with Reliant
- Networking and Building Bridges for Reliant partnerships
- Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You- General information about Reliant
- Understanding what partnering with Reliant looks like
- Raise support! (If you are assigned to me for coaching)
| | Caleb Hayworth Collegiate Processing and Systems Administrator c aleb.hayworth@reliant.org 407-917-3203 | What I Do- Create and maintain support and care structures for Collegiate missionaries
- Manage projects and provide oversight of implementation of new processes within the Collegiate Program
- Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training
I Can Help You- If you have questions about the Collegiate Systems
| | Russell Dietrich Collegiate MTD & Missionary Support russell.dietrich @reliant.org 407-743-0759 | What I Do- Assist in New Staff Trainings
- Missionary Support and Care for Collegiate Program Team
- Coordinate Sabbaticals for Collegiate Program Team
- MTD Coaching
I Can Help You- If you need someone to discuss various vocational and life transitions
- If you need encouragement and accountability during the support raising process
- If you want to discuss the possibility of taking a sabbatical
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U.S. Churches & Ministries Team | CJ White U.S. Program Team Lead cj.white@reliant.org 903-445-9628 | What I Do- Oversee US Churches and Ministries Program
I Can Help You- Set up a New Partnership between your ministry and Reliant
- Guide a ministry, team, or missionary that you are supervising
- Navigate special circumstances related to any US Church or ministry
- With any questions, support, or MTD coaching for US Missionaries
| | Travis Isaak U.S. Lead Trainer and MTD Coach travis.isaak@reliant.org 407-743-0715
| What I Do- Help plan and host Ministry Team Development training events for new U.S. based missionaries
- Provide ongoing coaching for U.S. based missionaries as they develop their ministry support teams
I Can Help You- With any questions about the MTD process, ongoing coaching needs, or upcoming training events
- Get connected to any resources you may need during your MTD
| | MTD Coach becca.isaak@reliant.org
| What I DoI Can Help You | | Ryan Kozey U.S. Systems and Program Developer ryan.kozey@reliant.org 407-635-1087 | What I Do- Serve as a system and process developer for U.S. based missionaries
- Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
- Provide strategic support for the U.S. Program Team
I Can Help You- Set up a New Partnership between your ministry and Reliant
- Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
- With any questions, support, or MTD coaching for U.S. Missionaries
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International Team | Mike Easton International Program Manager mike.easton@reliant.org (407) 270-1922 | What I Do- Lead Reliant International towards new vision & initiatives that will serve sending churches, missionaries, and partners.
- Lead the international team to serve our partners proactively.
I Can Help You- With questions about joining Reliant International as a sending church, new missionary or overseas partner.
- Helping missionaries connect with their sending church.
| | Kristine Hildebrand International Missionary Liaison kristine.hildebrand@reliant.org 407-743-1565 | What I Do- Serve our international missionaries as the first point of contact
- Work with new missionaries to set up employment
- Track with international missionaries to support employment needs throughout their careers with Reliant
I Can Help You- With questions about the international missionary application process
- With questions about the international program
| | Julie Thompson International Program Administrator julie.thompson@reliant.org 407-487-4054 | - Connect with missionaries and partners during special transitions or circumstances.
- Help lead the International Team on projects and processes
I Can Help You- Find the information and resources you need as a Cross-Cultural Missionary
| | Bethany Orys International Partners bethany.orys@reliant.org 407-986-5530 | What I Do- Help new partners join Reliant.
- Relate to existing partners with Reliant.
I Can Help You- With questions about partnership with Reliant.
| | Travis Isaak International Lead Trainer and MTD Coach travis.isaak@reliant.org 407-743-0715
| What I Do- Help plan and host Ministry Team Development training events for new International based missionaries
- Provide ongoing coaching for International based missionaries as they develop their ministry support teams
I Can Help You- With any questions about the MTD process, ongoing coaching needs, or upcoming training events
- Get connected to any resources you may need during your MTD
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Internships & Residencies Team | Joshua Dull Residency & Internship Program Manager j oshua.dull@reliant.org 407-502-0326 | What I Do- Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
- Work with Church and Program leaders to create and facilitate programs
- Engage with new potential partners on what it might look like to partner
I Can Help You- If you're a church/ministry leader thinking about partnering with Reliant
- To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader
| | Carly Erskine Residencies Coordinator and Liaison carly.erskine@reliant.org 407-901-0862 | What I Do- Provide administrative support to the Residencies Director
- Help our Residency and Intern Missionaries as the first point of contact
- Coordinate remote MTD trainings for residencies and interns
I Can Help You- With questions about the missionary application process
- With questions about residency and intern programs
- With questions about remote MTD trainings
| | Residencies Systems & Logistics Coordinator beka.cashmer@reliant.org 407-743-1584 | What I Do- Provide informational support and financial analysis with resident support raising goals
- Internally process and communicate employment information
I Can Help You- See your support raising progress and trajectory
- Answer and help determine the current financial standing of the account you are responsible for
| | Residencies Coaching Administrator karl.koemmpel@reliant.org 360-620-9406 | What I Do- Serve coaches connected to the Fixed Term Team
- Internally process and communicate employment information
I Can Help You- See your support raising progress and trajectory
- with any coaching related questions or concerns
| | Matt Mott Systems Administrator matthew.mott@ reliant.org 407-236-1120 | What I Do- Communications with church leaders and residents about MTD and Employment
- Support and Development of internal processes and procedures for the Fixed Term Team
- Provide informational support and financial analysis with resident support raising goals
I Can Help You- Answer and help determine the current financial standing of the account you are responsible for
- With any employment-related adjustments or changes
- With creative problem solving for situational resident/program issues
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Program Support Team | Jenni Saniuk Program Support Team Manager Jenni.saniuk@reliant.org 214-244-6601 | What I Do- Provide leadership for the members of the program support teams
- Provide direction and oversight for the functions of each program support team
- Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams
I Can Help You- Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures
| | Hannah De Oliveira Events Administrator hannah.deoliveira@reliant.org 407-490-0425 | What I Do- Oversee the logistics, planning, and implementation of Reliant's MTD Trainings, Mission Trips, and Events.
I Can Help You- Register or pay for a Reliant event
- Answer questions about MTD trainings
- Help you set up a Reliant Mission Trip
| | Courtney South Assessment Coordinator courtney.south@reliant.org 407-236-1122 | What I Do- Oversee the missionary application process
I Can Help You- With questions about the missionary application process
- Navigate the Reliant Assessment Hub
- With training local leaders to complete interviews for Reliant
| | Jon CrawfordProduct Development Administrator jon.crawford@reliant.org 404-402-7815 | What I Do- Develop our products towards their best to help serve our missionaries.
- Build our trainings within the LEARN platform.
I Can Help You- Fit your LEARN training needs within the larger picture of LEARN.
- Resource you towards building and imagining within LEARN.
| | Keva Ambre MTD Health Specialist Keva.Ambre@Reliant.org 407-545-3071 | What I Do- Individual MTD coaching.
- Group coaching cohorts for seasoned missionaries who need a quick boost to their MTD.
I Can Help You- Raise support within a cohort of your peers.
- Reach your support goals in a timely manner.
- Learn how to cultivate and steward higher-capacity donors.
| | Ashley Ramirez MTD Health & Coaching Coordinator ashley.ramirez@reliant.org 614-400-5042 | What I Do- Coach missionaries as they raise support to enter their mission field
- Train missionaries to give MTD presentations
- Assess missionary applications
- Encourage missionaries already on the field to maintain their financial supporters
I Can Help You- Persevere through the amazing and challenging support raising season!
- Engage with your supporters in meaningful ways.
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Employment Services
| Tonya Bartels Employment and Benefits Specialist tonya.bartels@reliant.org 407-574-5165 | What I Do- Provide oversight and support to the benefits and employment processing team
I Can Help You- By researching and assisting with complex insurance situations
- Answering questions about the commissioning and ordination processes and procedures
| | Kaitlin Hughes Employment and Benefits Coordinator k aitlin.hughes@reliant.org 407-502-0813 | What I Do- Process employment and benefits for new and current missionaries
I Can Help You- Employment paperwork and changes
- Getting your support goals processed
| | AP & Reimbursement Administrator clif.turner@reliant.org 407-743-2696 | What I Do- Oversee Reliant's Accountable Reimbursement Plan for all field missionaries
I Can Help You- Figure out if that weird ministry expense is reimbursable
- Understand why a reimbursement was rejected
- Obtain a salary advance
| | Monique Maharaj Employment Services Coordinator monique.maharaj@reliant.org 407-545-8931 | What I Do- Process submitted reimbursements
- Process payroll tax withholding payments
I Can Help You- Track a reimbursement
- Get clarity about Reliant's reimbursement policies
- Fill out a new tax form when you move or have a life change
| | Jennifer Greening Benefits Coordinator jennifer.greening@reliant.org 407-630-5904 | What I Do- Process benefits for new and current missionaries
I Can Help You- Understand insurance paperwork and policies
- Enroll or change plans
| | Dawn Reed Reimbursement Assistant dawn.reed@reliant.org 407-459-1823 | What I Do- Process submitted reimbursements
I Can Help You- Be a pro at writing up that ministry expense!
- Track a reimbursement
- Try to fix a rejected reimbursement
- Get clarity about Reliant's reimbursement policies
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Accounting | Senior Accountant miriam.torres@reliant.org 407-789 2167 | What I DoI Can Help You- Submit an MTD Transfer Request
- Update your 401(k) deductions
- Submit your timecard correctly
| | Danielle Martin Staff Accountant danielle.martin@reliant.org 407-487-4204 | What I Do- Oversee daily accounting functions
- Ensure accuracy in financial transactions
I Can Help You- Answer ministry project fund account balance questions
- Assist with department transfer requests and questions
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| Laurel Erskine Accounting Coordinator ap @reliant.org
| What I Do- Daily accounting functions
I Can Help You- I help missionaries best by supporting Central Staff Accountants pay the bills and help keep accounting running.
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Gift Services | Natalia Perez Donor Liaison natalia.perez@reliant.org 407-789-2081 | What I Do- Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues.
- Assist with processing donor gifts received through the mail.
I Can Help You- Fix a gift that looks wrong on Staffnet or online giving
- Correct a miscredited gift
- Update donor information and giving
| | Gift Services Administrator dezirae.noriega@reliant.org 407-789-2080 | What I Do- Oversee the daily operations and training of team members of the Gift Services Department.
I Can Help You- Answer questions on the types and process of giving donations.
- Update donor information and giving, as well as correct discredited gifts.
| | Judi Major Donor Liaison judi.major@reliant.org 407-734-0352
| What I Do- Answers donor and missionary e-mails and assists with phone calls. Helps donors with basic website issues.
I Can Help You- Fix a gift that looks wrong on Staffnet or online giving
- Update donor information and giving, misdirected gifts, merge duplicate records
- If a donor wants to give a gift of stock or securities or has questions about matching gifts
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Central Operations
| Kelly Bapka Office HR Administrator kelly.bapka@reliant.org 407-502-3304 | What I Do- Oversee the office payroll
I Can Help You- With insurance for office employees
- With other office employee HR related issues and concerns
| | Sarah Swann Assistant to the President and Special Projects Administrator sarah.swann@reliant.org 407-720-5481 | What I Do- Assist Reliant's President
- Works alongside to organize and manage executive-level special projects
I Can Help You- If you would like to set up an appointment with Tom Mauriello
| | Amber Blais Communications Administrator a mber.blais@reliant.org 407-517-0199 | What I Do- Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
- Communication pieces to our field staff and Central employees
I Can Help You - With ordering materials on CopyCat
- With your profile and cover photo on your Reliant.org profile
- Any Reliant branding questions
| | Kristina Lilly HR Compliance Coordinator kristina.lilly@reliant.org 407-440-0962 | What I Do- Assignment and tracking of required education for new and existing staff
- Maintain policies and procedures related to HR standards and compliance
I Can Help You- Answer questions about HR policies or training
| | Adrienne Bridges Office Coordinator adrienne.bridges@reliant.org 407-801-8397 | What I Do- First point of contact for our office space in the Lake Nona area of Orlando, FL
- Help build and maintain office culture and environment for all Central employees
- Assist HR Administrator with training and onboarding for new Central employees
I Can Help You- If you need to know any logistical things about the Central office
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Technology Services | John Abassian Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's applications, services, websites and more.
I Can Help You - I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Ben Wilkinson Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You - I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Will Lafferty Software Support Administrator helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Sarah Schulteis Junior Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | David Lim Junior Software Engineer helpdesk@reliant.org | What I Do- Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
| | Bill Erskine Network Administrator bill.erskine@reliant.org 407-710-0722 | What I Do- I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.
I Can Help You- Sorry! Unfortunately, I can’t help you with your local computer problems
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