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After a few additional days of technical difficulties,  Highmark has informed us that all new PNC HSA account balances should show the correct balance on the Highmark website.  Additionally all HSA debit cards should be available for use (once activated).  If you experience difficulties using your debit card or accessing your new PNC HSA account balance on the Highmark website, please call Highmark at  1-866-472-0924. After a few additional days of technical difficulties,  Highmark has informed us that all new PNC HSA account balances should show the correct balance on the Highmark website.  Additionally all HSA debit cards should be available for use (once activated).  If you experience difficulties using your debit card or accessing your new PNC HSA account balance on the Highmark website, please call Highmark at 1-866-472-0924.  If you do not hear back from Highmark with resolution in 2-3 days, please reach out to us at benefits@reliant.org and we'll follow-up with Highmark to see if we can expedite your case.  

 


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4 Comments

  1. user-adc6d

    Barb Seckler Looks good! Is there a page that gives an overview of the 5000 plan that would be helpful to link to in the email so people who think this copay might change their mind can review it easily?

    1. Barb Seckler AUTHOR

      Just added it.  

      1. user-adc6d

        Looks good!

  2. Barb Seckler AUTHOR

    user-2ce9f I changed this post completely.