For US missionaries enrolled in Guidestone's Medical Insurance, it has come to our attention that in 2019 there is a $250 copay for ER visits for those covered by the HS3000 plan. We apologize that this was not communicated during Open Enrollment. Previously, the HS3000 plan had a $250 co-pay for in-patient hospital stays as well as ER visits. Due to a miscommunication as we prepared for Open Enrollment, Reliant did not realize that only the in-patient hospital stay co-pay was dropped. We recently became aware that the ER co-pay remained a part of the HS3000 plan.
We sincerely apologize for this miscommunication and any financial impact it may have on your family. If this fee would have swayed you to select a different HSA plan, and you would like to change your plan at this time, please email benefits@reliant.org by January 25th, 2019.
Guidestone is allowing us a limited period of time to change the medical plans for 2019 coverage due to this miscommunication.
Also - The $250 ER co-pay is not in effect for 2019 on the HS1500 plan, but it was printed on insurance cards. If you elected the HS1500 plan you will be receiving a new insurance card soon with the $250 ER co-pay removed.
2 Comments
Barb Seckler
user-adc6d would you mind reviewing this blog post for us - I amended it
user-adc6d
Looks good!