Employee Reporting Updates & Information

As you know, Reliant missionaries serve all over the country and around the world in many different types of ministry settings. While the work varies from place to place, what should stay the same is that each staff member experiences a safe and healthy work environment. This is incredibly important to us. 

As a staff member, it's essential that you understand you have both the opportunity and responsibility to report concerns about your ministry and work environment to leaders. The first place to report those concerns would be to your supervisors. However, we understand that there are times, for one reason or another, that you are not able to or not comfortable with reporting directly to your leadership. Because of this, Reliant provides several channels for making a report. You can send a confidential email to notifyHR@reliant.org, call 407-490-0141 to speak to Julie Thomas, the HR Compliance Officer, or reach out to your Program Team Lead at Reliant. We also want to make you aware of a new way to report, if you'd like to do so anonymously. 

Reliant is now partnering with Lighthouse Services, a company that provides reporting hotlines to over 4,000 clients worldwide, to administer Reliant's Employee Reporting Hotline. This "hotline" can be accessed many ways (toll-free telephone number, a website, email, and even fax) and is available 24 hours a day and 7 days a week for anonymous reports of misconduct, fraud, abuse, harassment, discrimination, and other violations of Reliant’s Code of Conduct. Regular ministry and employment matters that do not require anonymity should still be directed to the employee’s supervisor, to the Reliant Program Team Lead, or to Reliant Central (notifyHR@reliant.org) and are not intended to be submitted using this service. You can find a lot more information about Employee Reporting here including a whole set of helpful FAQs.

We have updated two of our policies that are related to this issue. One is the Suspected Misconduct and/or Fraud, and Whistleblower Protection. The major change to this policy is the updated reporting procedures and channels. The second updated policy is the Grievance System. Changes include clarifying what a grievance is and the grievance procedures steps. Please take time to familiarize yourself with both of these updated policies.

If you have questions on any of these updates, or the new reporting hotline, please reach out to Julie. And thank you for your dedication to furthering the Gospel of Christ in a safe and healthy environment.

Julie Thomas, HR Compliance Officer

Tom Mauriello, Executive Director