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Emergency:


In the case of an emergency...

  • First priority in any medical situation is to treat the participant or missionary.

  • Call Advise the participant to contact their emergency contact. Contact Emergency contact info can be found for US events on their  medical disclosure form either in events.reliant.org under your event and the participant’s name or for events that did not use the Reliant application system it would be in the waiver on their google doc.  Even if the participant is able to contact their emergency contact on their own initially, the leader/director of the event should still contact the emergency contact once the emergency has settled to follow up to see if they have any questions or concerns. 
  • Have both medical forms available in case needed. Each participant's medical disclosure forms and medical permission and liability waiver and release forms are located on events.reliant.org under your event and the participant’s name (or if they did not use the Reliant application system it will be in the google doc). If you do not have access to internet to find their medical form, call Sarah Swann 540-998-7741.
  • the one-drive folder shared with the event directors. If the participant is unable to contact the emergency contact, the event director should contact them. Note, the emergency contact is not always the parent.
  • Call or email your Reliant representative for your event to give emergency detailsCall or email Sarah Swann to give her the emergency details 540-998-7741


*For International events: in the case of needing to evacuate the country, our international insurance has evacuation coverage. We would work with our insurance company to get you out of the country as quickly as possible in the case of an emergency situation. See Insurance for International Events.  We  

For longer term international events, we will need each international event LT director to provide Reliant with a written plan on steps they would take in the event of an accident or emergency while they are outside of the U.S. 


Incidents:


For your protection and the protection of the sponsoring church/network and Reliant itself you need to document everything using an incident report. Please use one of the google templates below to create a google doc and share it with all those involved (follow the template instructions) to be able to have everyone write their part in what happened.

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Please inform the Reliant Events Coordinator Administrator regarding ANY incidents (big and small) with participants, interns, missionary missionaries or parents.  At Reliant, we receive the phone calls from parents/guardians when incidents arise so please keep us in the loop so we know how to answer their questions.

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  • Medical treatment, doctors/hospitals, etc.
  • Police involvement
  • Employment issues (ex. Being fired)
  • Significant moral failures
  • Dismissals from the event
  • Parental issues


Major incidents

Please call or text the Reliant summer program coordinator event admin first to inform them about any major incidents.  After the crisis has calmed down please document all details in an email to the Reliant summer program coordinatorincident report.  Include in the email report details about the incident: dates, all participants and missionary missionaries involved, who was called, etc.  Continue to follow up with any changes or new developments to the incident as they occur. Please be detailed with what your write as follow-up phone interviews with all parties involved may also be necessary.  The Reliant summer programs coordinator will create an incident report google doc to have on file at Reliant and will continue to add any additional follow-up information to the report.

Minor incidents

For minor incidents please email the Reliant summer program coordinator with the details.  create an incident report. Please include in the email report details about the incident: dates, all participants and missionary involved, who was called, etc.  Please continue to follow up with any changes or new developments to the incident as they occur. The Reliant summer programs coordinator will create an incident report google doc to have on file and will continue to add any additional follow-up information to the report. 


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Insurance Coverage:


For programs and events in the US, in regards to medical insurance and medical coverage...  

Reliant does not carry supplemental insurance coverage for any of the U.S. summer program event participants.  Participants would be covered by their personal medical insurance.  For additional information, ask Reliant for details to review the Reliant medical permission and liablility waiver and release form that each participant has to sign in order to participate in the program.  See also: Event Participant Has No Insurance

See Insurance for Events for more details.


For international programs and events, in regards to medical insurance and medical coverage… 

For international event participants, Reliant carries a short-term supplemental insurance coverage that supplements , but does not replace their personal medical insurance.  We will provide the summer program event director with all the insurance cards and documents that they would need if something were to happen.  The summer program event director will be responsible for sharing the information of what is and what is not covered by the supplemental insurance to each participant.  For additional information, review the liability and medical information form that each participant has to sign in order to participate in the program.

See Insurance for International Events for more details regarding international insurance. 

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