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Depending on the severity and urgency of the international incidents please reach out to Reliant in one of the following ways to report a crisis.


If a crisis has occurred that has reached a level 3 crisis within your field team but is still a lower-level crisis that does not require an immediate response, you can email the International Crisis Management Team (icmt@reliant.org) to inform Reliant.

For a level 3 crisis requiring an immediate response, and for all level 4 and 5 crisis reports, please send a group text to Reliant or call the Reliant international crisis hotline. (850-REL-IANT) (850-735-4268).

  • Send a group text to Reliant using an approved app (this is the recommended default form of communication)
  • Call the international crisis hotline phone number (850-REL-IANT)

(For those in a HIGH threat level who may be using a satellite phone you can call or text message the International Crisis Manager directly by contacting Matt Elkins- 469-955-1099).


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If you are unsure of the level of severity or if you need an immediate response to an incident, you can always call the international crisis hotline number to report a crisis.

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Crisis Communication Levels
Crisis Communication Levels


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