Page History

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Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered US normal.

Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. 

Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed.

Level 4:  Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. 

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Specific Readiness Level To Determine Next Steps

Steps to Reduce Probability and Consequences

1. Practice situational awareness and communicate routinely with the Global Security Advisor
2. Be prepared to activate other contingency plans if situations arise
3. If additional contingencies occur, strongly consider immediate evacuation

Applicable Corporate Policies

1. team leader
2. Limit travel to high-risk areas
3. If westerners are being targeted and one kidnapping occurs within close proximity of team facilities, then the Crisis Manager will perform a new International Risk Assessment. If there are no specific threats on westerners, then a risk assessment is mandated after two kidnappings within close proximity of team facilities over a period of 6 months.

Applicable Corporate Policies

• Reference the Kidnapping, Hostage-Taking, and Extortion
• Reliant will seek professional assistance from hostage negotiators and prioritize the safe return of personnel
• Family of the hostage will be relocated as soon as possible
• The CMT will decide when and how to coordinate with government agencies
• Evacuations Evacuations may be authorized and mandated at either the local, Self-Evacuation, or corporate Reliant level.
• Know your your Places of Refuge

Crisis Resolution Protocol

• Determine the location and status of all other personnel
• As soon as you are able, When you have time, start the Tracking Log and begin documenting all events
• Determine the location and status of all personnel that might be affected
• . Eventually, move all documentation to the Tracking Log created by Reliant and shared with you for this incident
• Contact Reliant to report the incident: Crisis Reporting for International Incident
• The Team Leader will assign personnel to discover the basic facts of any potential kidnapping, identify the last known location of the victimsAssign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities they were noted as missing, confirm their routes of travel leading up to the incident and locations they might have visited recentlyen route. This These personnel should locate and contact any witnesses that might have observed the incident and complete an Initial Crisis Report for each.
• Establish initial contact with the Reliant Crisis Manager using the Emergency Number
• Record any injuries using the Victim Information Form 
• Contact the nearest U.S. Embassy or Consulate 
• If there are any missing persons, simultaneously follow the missing persons contingency plan
• Activate Shelter-in-Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
• If possible attempt to evacuate or relocate to places of refuge
• Close the incident with a detailed report of all events and steps taken (especially if the individual was removed prior to completion of the team)
• abduction.
• Contact local law enforcement to report the incident if approved by the Crisis Manager
• If contacted by the captors prior to the arrival of a professional negotiator, pay attention to every detail and complete the Contact Made by Captors Form (shared with you by Reliant) for each contact. Furthermore, make every attempt to record the conversation. DO NOT NEGOTIATE without the third party advisors and Crisis Manager’s approval.
• Evacuate any family members as soon as possible, preferably with a designated escort
• Shelter-in-Place, preferably in a common location, until the CMT provides further instructionsShare a copy of your report with Reliant