For assistance, problems or questions, please email us.
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Emergency:
In the case of an emergency...
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- Call or email Sarah Swann to give her the emergency details 540-998-7741.
*For International events: in the case of needing to evacuate the country, our international insurance has evacuation coverage. We would work with our insurance company to get you out of the country as quickly as possible in the case of an emergency situation. See Insurance for International Events. We will need each international event LT director to provide Reliant with a written plan on steps they would take in the event of an accident or emergency while they are outside of the U.S.
Incidents:
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For your protection and the protection of the sponsoring church/network and Reliant itself you need to document everything. The best way is to create a google doc and share it with all those involved to be able to have everyone write their part in what happened.
Please inform the Reliant Summer Programs Events Coordinator regarding ANY incidents (big and small) with participants, interns, missionary or parents. At Reliant, we receive the phone calls from parents/guardians when incidents arise so please keep us in the loop so we know how to answer their questions.
Incidents include but are not limited to…
- Medical treatment, doctors/hospitals, etc.
- Police involvement
- Employment issues (ex. Being fired)
- Significant moral failures
- Dismissals from the event
- Parental issues
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Major incidents
Please call the Reliant summer program coordinator first to inform them about any major incidents. After the crisis has calmed down please document all details in an email to the Reliant summer program coordinator. Include in the email details about the incident: dates, all participants and missionary involved, who was called, etc. Continue to follow up with any changes or new developments to the incident as they occur. Please be detailed with what your write as follow-up phone interviews with all parties involved may also be necessary. The Reliant summer programs coordinator will create an incident report google doc to have on file at Reliant and will continue to add any additional follow-up information to the report.
Minor incidents
For minor incidents please email the Reliant summer program coordinator with the details. Please include in the email details about the incident: dates, all participants and missionary involved, who was called, etc. Please continue to follow up with any changes or new developments to the incident as they occur. The Reliant summer programs coordinator will create an incident report google doc to have on file and will continue to add any additional follow-up information to the report.
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Insurance Coverage: |
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For programs and events in the US, in regards to medical insurance and medical coverage... Reliant does not carry supplemental insurance coverage for any of the U.S. summer program participants. Participants would be covered by their personal medical insurance. For additional information, review the Reliant medical permission and liablility waiver and release form that each participant has to sign in order to participate in the program. See also: Event Participant Has No Insurance See Insurance for Events for more details. |
For international programs and events, in regards to medical insurance and medical coverage… Reliant carries a short-term supplemental insurance coverage that supplements, but does not replace their personal medical insurance. We will provide the summer program director with all the insurance cards and documents that they would need if something were to happen. The summer program director will be responsible for sharing the information of what is and what is not covered by the supplemental insurance to each participant. For additional information, review the |
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liability |
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and medical information form that each participant has to sign in order to participate in the program. See Insurance for International Events for more details regarding international insurance. |
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