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It is the intention of this policy to minimize the disruption of normal operations if a manageable crisis occurs.  Experience shows that a Field Team Leader and Crisis Manager can manage some crisis situations while others require more resources.  The ability to measure a response will allow Reliant to have the resources available to address any situation and prioritize human life while also reasonably valuing productivity and efficiency.


It is the policy of this organization that each crisis has an appropriately measured response.  If the Crisis Manager and/or Field Team Leader determine that an actual crisis situation involving this organization’s personnel Reliant's team members has occurred, they have the authority to decide whether or not to form gather the CMT.  A Level 4 3 crisis, defined as a Field Team Leader being in control of a situation but needing Reliant's assistance, requires at minimum a measured response by the Crisis Manager with activation of parts of the CMT (depending on the crisis, may start at the Program Team Director level).  However, when a crisis occurs that is beyond the capabilities of the Team Leader to control and respond to, it is automatically considered a Level 5 incident, and the full CMT must be initiated.It is the intention of this policy to minimize the disruption of normal operations if a manageable crisis occurs.  Experience shows that a Team Leader and Crisis Manager can manage some crisis situations while others require more resources.  The ability to measure a response will allow this organization to have the resources available to address any situation and prioritize human life while also reasonably valuing productivity and efficiency.