If further treatment (beyond basic first aid) is necessary,go to the emergency room or health‑care provider of your choice and tell them you were injured at work.
What to expect from your medical provider
Your doctor will:
Certify whether your injury is work-related
Help you file a workers’ compensation claim
Work with you to decide when you can return to work
Recommend any further treatment you may need
If you need medical care after the first visit
For your second visit and beyond, you will need to see a provider in the WA L&I network. If your regular health care provider is not in their network, encourage them to join, or choose a new one with ourFind a Doctortool.
You may choose any doctor who is qualified to treat your injury, as long as they are in WA L&I's network. You also may get a second medical opinion if your claim manager approves it. You can change providers at any time and/or communicate with your claim manager via WA L&I's online portal,My L&I.
Filing a Claim may happen later, but if your Dr's office files it for you that's also possible.
UI Step
Gather your Claim Information
Gather the following information before you report your claim:
Location where the injury occurred
Contact information for any witnesses to the injury
Employer information
Wage information
Names and birth dates of your dependents
If you have already seen a doctor:
Your doctor's first and last name
Hospital or clinic where you received treatment
You may choose to file a claim immediately or wait until after you have notified Reliant. Steps for filing are listed below.
UI Step
Report the Injury to your Reliant Supervisor and to Reliant
Send an email to benefits@reliant.org or call your program team liaison who can help get you in contact with the Employment Services Dept
What to expect from your employer
Your employer needs to:
Make sure you receive prompt medical attention.
Complete the employer section of the accident report form.
Look for return-to-work opportunities with light-duty work, if medically approved. This can help maintain your salary, and speed your recovery, while keeping claim costs down for them.
Your employer has the right to access your claim file, including mental health information. An employer can only reveal your mental health condition(s) or treatment to people who are authorized to access the information.
UI Step
File your Claim
Washington L&I strives to make filing a claim as easy as possible, and you have options:
At your doctor’s office (if you complete the Report of Accident at your doctor's office, the doctor files the form for you)
UI Step
Track/Update the status of your claim
Calling your claim manager
Every claim managed by L&I is assigned a claim manager, and there are times when you might need to speak with your claim manager directly. Your claim manager's phone number is located on all correspondence. You may also contact your local L&I officeand ask for a phone referral. Your claim manager should call you within 48 hours.
If you have difficulty reaching an L&I claim manager, please contact WA L&I through L&I’s Claim & Account Center.
Our onlineClaim & Account Centergives you fast access to your claim file, secure messaging with your claim manager, and more.
Get quick claim information by phone
Fast, automated updates on the status of your claim in English or Spanish (en Español):800-831-5227
A customer service representative. Spanish (en Español) speaking staff or translation service available:800-547-8367
Hearing/speech impaired TDD service:360-902-5797
Web support for the online Claim & Account Center:360-902-5999or emailWebSupport@Lni.wa.gov