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Reliant knows that travel is a part of the life and ministry of a Reliant missionary. As an added benefit to our missionaries, we have a variety of basic travel assistant services that are available free of charge to the missionary. There are three travel assistance options. More information is available below. You are free to use whatever service you are most comfortable with and meets your needs.
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RSLI Travel Assistance
This service will provide you or a member of your family 24-Hour Travel Assistance Services when traveling more than 100 miles from home or in a foreign country. It includes pre-trip assistance, emergency medical transportation, emergency personal services and other medical services. This can all be accessed through a toll-free contact number. It also includes a Travel Assistance Card you can carry with you for emergencies.
This is a value added service provided to you without you having to do a thing. It is from the same provider (RSLI), who also supports our Group Life and Accidental Death & Dismemberment Plan, our Long-Term Disability Insurance Plan, and our Voluntary Life Insurance offerings. It is available to all benefits-eligible Reliant employees.
For more information on international travel
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AIG Travel Guard
Create an account before you travel in the US and overseas on Reliant business.
Reliant Mission carries travel assistance for when you are traveling for work in the US. In your phone's app store, search for "AIG Travel Assistance" and download the app. You will be asked to create a user account. You will select "Accident and Health" and enter the policy number: 9120160. You may also use AIG's website to create an account and login: https://travelguard.secure.force.com/TravelAssistance/
You may sign up to receive AIG's daily email, Global News Watch, which provides a snapshot of global security and travel issues in a simple format to keep you abreast of global event, and Security Travel Alerts for your trip.
Keep this card with you when you travel in the US and overseas on Reliant business.
On the home page, you can print an ID Card which includes policy information including contact numbers.
Use the numbers on the Travel Guard Brochure: within the US 877-244-6871; outside the US (01-715-346-0859 (call collect). Please call these numbers for any medical assistance, medical evacuation, repatriation (arrangements for the return of bodily remains), legal assistance, lost luggage/passport, or other related US travel assistance.
Note: Claims for reimbursement of covered expenses must be submitted within 20 days of the event of the loss, or as soon thereafter as reasonably possible.
AIG Travel Guard: Global Assistance Services
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Chubb Executive Assistance Services
For travel assistance outside of your home country.
Call Chubb Executive Assistance from anywhere in the world 24 hours a day/7 days a week.
- Medical and Political Evacuation Emergencies
- Emergency Medical, Travel, Legal and Personal Assistance Services
- Concierge Services
Chubb Travel App
Reliant highly recommends downloading the “Chubb Travel App” on your smartphone before you travel overseas. Go to https://www.chubbtravelapp.com and create a user profile on Chubb's Travel App website. We suggest doing this on your computer because it’s easier than on your phone. You will be asked to enter your email address and Reliant’s Policy Number which is PHFD38303788. After you have set up your profile, please add the Chubb Insurance app to your mobile phone so you may have the information available when you’re traveling. The app will have information about the place you’re traveling to, embassy info, contact phone numbers, etc.
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Chubb Executive Assistance Telephone Access 1-800-766-8206 (toll free U.S. or Canada) 1-202-659-7777 (collect outside U.S. and Canada) IDD + 1-202-659-7777 (direct dial outside U.S. and Canada) |
Chubb Executive Assistance Services
View file name Reliant Mission - Chubb Executive Assistance Service.pdf height 250
Chubb Executive Assistance Services Wallet Travel Cards
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Highmark Global Core Medical Insurance for Overseas Travel
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Domestic employees that are covered on Reliant's GuideStone medical insurance plan are also automatically covered worldwide for overseas travel and therefore do not need to buy supplemental travel medical trip insurance. However, domestic employees covered by GuideStone, will need your Highmark BCBS card info available when contacting Global Core. Please see Highmark Global Core Medical Insurance information below for more details on how to file a claim online. |
Employees covered by Reliant's GuideStone Medical Insurance can use Highmark's Global Core network for medical expenses while overseas.
When receiving medical care outside of the US the plan switches from being covered by Highmark's BCBS services to the BCBS Global Core plan through GuideStone. With Global Core, any doctor or facility is considered in-network. If the employee were to go to a doctor or facility on the in-network provider list, the doctor or facility would submit the member claim and Global Core will guarantee payment. If the employee went to a doctor or facility not on the list, it is still treated as in-network but the employee would have to pay at the time of service and submit the claim manually to be reimbursed. Visit www.BCBSGlobalCore.com for instructions.
See Medical Insurance for more details.
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