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titleUSPS Postmark Policy


Beginning Dec. 24, 2025, the U.S. Postal Service will no longer apply postmarks at local mailboxes or post offices. Instead, postmarks will be added later at regional processing centers — sometimes days after mail is dropped off.

Due to changes in mail processing, the postmark on an envelope may not always reflect the actual date a gift was mailed. This means the date we receive the donation determines when it can be counted — whether for a specific month or year (for tax purposes).

If you plan to mail a check near the end of a month or year and want it credited to that period, please take steps to ensure the mailing date can be verified. Dropping a check in a mailbox or using a self-service kiosk may not provide proof under current USPS processes.

To help ensure timely crediting, consider:

  • Bringing your envelope to a USPS counter and requesting a manual (local) postmark
  • Purchasing postage with a Postage Validation Imprint (PVI)
  • Using Certified or Registered Mail or requesting a Certificate of Mailing



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titleHow do I guide a donor through giving by check?

If a donor would like to make a gift by check, here’s what to tell them:

  1. Make the check payable to:
    Reliant

  2. Memo line:
    Include your name, the ministry/project name (if applicable), and your 4-digit Fund Number

  3. Mail the check to:
    Reliant
    11002 Lake Hart Dr, Ste 100
    Orlando, FL 32832

💡 Tip: Encourage donors to send checks directly to Reliant to ensure accurate tracking and timely receipting.

If a donor gives you the check directly:
Please forward the check (along with the original envelope, if possible) to Reliant at the address above.

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titleWhat should I do if a donor gives or mails a check directly to me?

If a donor sends a check to you instead of to Reliant, follow these steps:

🚫 Do not deposit or hold the check.

  1. Verify that the check is filled out correctly:

    1. Payable to Reliant

    2. Your name (or the ministry/project) and 4-digit Fund Number on the memo line

  2. Forward the check (and original envelope, if available) to:
    Reliant
    11002 Lake Hart Dr, Ste 100
    Orlando, FL 32832

💡 Tip: Kindly thank the donor and suggest they send future checks directly to Reliant for the smoothest experience.

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titleWhat should I do if the donor makes the check out to me personally?

💡 Tip: If possible, kindly ask the donor to void the check and write a new one made payable to Reliant. This helps ensure accurate tracking and allows the donor to receive an official donation receipt.

If they’re unable to reissue the check, follow these steps:

  1. Deposit the original check into your personal bank account

  2. Purchase a money order or cashier’s check for the exact donation amount

  3. Make it payable to:
    Reliant

  4. Mail the money order or cashier’s check to:
    Reliant
    11002 Lake Hart Dr, Ste 100
    Orlando, FL 32832


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titleHow to purchase and fill out a money order

You can usually purchase a money order at places like the post office, 7-Eleven, Walgreens, CVS, most grocery stores, or Walmart.

Follow these steps to complete it correctly:

  1. Pay To:
    Write Reliant in the “Pay To” field. If it’s blank, you may handwrite the name.

  2. Add the mailing address:
    Reliant
    11002 Lake Hart Dr, Ste 100
    Orlando, FL 32832

  3. From/Sender:
    Write the donor’s full name and address

  4. Memo:
    Include your name and your 4-digit Fund Number

  5. Signature (Front Only):
    If there’s a signature line on the front, sign your name.
    🚫 Do not sign the back of the money order.

💡 Addtional Tips:

  • The money order should match the exact donation amount.

  • There may be a small fee, which you’ll need to pay up front.
    You may be eligible for reimbursement—check the Reimbursement section or contact reimbursements@reliant.org with any questions.

  • Tear off and keep the receipt for your records.


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titleCan a donor send a check from a non-US bank??

Yes—but only in certain currencies.

Reliant can accept international checks in the following currencies:

  • 🇨🇦 Canadian Dollar (CAD)

  • 🇬🇧 British Pound (GBP)

  • 🇪🇺 Euro (EUR)

💡 Tip: If the donor’s check is in any other currency, please encourage them to give online using a credit card at Reliant.org

For large gifts or if the donor prefers not to give by credit card, ask them to reach out to Donor Services at donor.services@reliant.org to explore other options.




Related pages

Q: A donor prefers to give by check. What do I do?

A: First, remember to thank them! Then have them send their first check to you. When you receive the check, fill out the New Gift Form on Staffnet, print it out and send the check and form to Reliant. This is preferable to them sending it directly to Reliant so that you can make sure the donor's contact information is correct and that the gift is directed to the account you are responsible for.  It also cuts down on the wait time of knowing that the person wrote the check and mailed it to you because you received it.  If it doesn't arrive at your address within a normal amount of time, you may contact them to let them know you haven't received the check and want to make sure it didn't get lost in the mail.  Sometimes people have run out of checks or stamps and it took them longer than normal to get the check in the mail to your address.  Or, they got busy and forgot write the check.

Q: If the donor filled out the Offline Giving Form, do I send that to Reliant with the check?

A: No. Use the information from the Offline Giving Form to complete the New Gift Form on Staffnet. Print out the New Gift Form and send it with the check to Reliant. It's easier for our Gift Services department to enter the typed information from the New Gift Form than the handwritten information from the Offline Giving Form.

Q: Can I send Reliant more than one check and New Gift Form at a time?

A: Yes. You can usually fit four New Gift Forms and four checks in a envelope for the cost of a regular stamp. If you have more than four checks, consider using a large envelope, which costs less than sending multiple smaller envelopes. 

Q: Where do I send the checks and New Gift Forms?

A: Mail the checks to Reliant-MTD, 11002 Lake Hart Dr., Ste. 100, Orlando, FL 32832-7106

Q: What if the check is made out to me instead of Reliant?

A: First, ask them to rewrite it to Reliant. If you can’t get them to re-write it...

    • Go somewhere where you can get a money order (the post office, 7-11, your bank, etc.) and sign the check over to them.

    • Have them give you a money order made out to Reliant.

    • Under sender/from, put the donor's name and your fund number.

    • There will typically be a small fee for the money order.
Note

For more help, see Money Orders - How To Fill One Out.

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