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Aetna is now offering Teledoc Teladoc Health services for all International field staff.

With Teledoc TelaDoc Health, you have virtual access to the following:

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General Medical

General medical care is a convenient, cost-effective way to receive care. You can schedule an online appointment or receive on-demand care, 24/7. You can be diagnosed, treated or prescribed medication as needed. These services and treatments are for non-emergency illnesses only, such as the flu, cough, allergies, rash or others.

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  • Pediatric care for ages 2 years or older
  • If there is no time for an office visit
  • If you need a short-term prescription refill
  • If your doctor is unavailable
  • If distance makes an office visit difficult
  • If you're on a vacation or business trip

How General Medical Works

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Register on the TelaDoc website or mobile app


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Request a visit or appointment


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Visit a physician either by phone or video


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Follow-up with the physician about diagnoses or treatment plans


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Mental Health

Mental health care is confidential, ongoing support for counseling for conditions such as, but not limited to:

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Mental health care is available to members who are 18 years of age or older. There is a fee per session. Each session is 60 minutes: 45-50 minutes of talking, and 10-15 minutes of documentation.

How Mental Health Care Works

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UI Step

Register through  through the TelaDoc website or mobile app


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Choose a provider from those available pertaining to your needs


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Select a date and time and allow the provider 8 hours to respond


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Meet with the Provider by video only


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Ongoing treatment as needed will be determined at the end of each session, when you will schedule your next session


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Dermatology

Teledoc TelaDoc Health provides quick, reliable access to skin specialists with access to board-certified dermatologists via the app or the web. They treat acute or ongoing skin conditions such as:

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Images are shared to receive a diagnosis within two days. Providers can prescribe approved medication and you should follow up within seven days of the visit.

How Dermatology Works

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UI Step

Register through the the TelaDoc website or mobile app


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Upload images, a minimum of three pictures, of your skin issue for the dermatologist to review


UI Step

View results online available within two days in the message center, which you can find a diagnosis, treatment plan or prescription


UI Step

Follow up with your doctor for free within seven days of your visit


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