Aetna is now offering Teladoc Health services for all International field staff.
With TelaDoc Health, you have virtual access to the following:
General Medical
General medical care is a convenient, cost-effective way to receive care. You can schedule an online appointment or receive on-demand care, 24/7. You can be diagnosed, treated or prescribed medication as needed. These services and treatments are for non-emergency illnesses only, such as the flu, cough, allergies, rash or others.
General medical care can be used for:
- Pediatric care for ages 2 years or older
- If there is no time for an office visit
- If you need a short-term prescription refill
- If your doctor is unavailable
- If distance makes an office visit difficult
- If you're on a vacation or business trip
How General Medical Works
Register on the TelaDoc website or mobile app
Request a visit or appointment
Visit a physician either by phone or video
Follow-up with the physician about diagnoses or treatment plans
Mental Health
Mental health care is confidential, ongoing support for counseling for conditions such as, but not limited to:
- Anxiety
- Depression
- Grief
- Eating disorders
- PTSD/Stress
- Panic disorder
- Marriage and family issues
Patients select their choice of board-certified psychiatrists, licensed psychologists, therapists and counselors. Talk to the same counselor on-going for your issue from the comfort of your own home. Counselors are available seven days a week from 7 am to 9 pm by video.
Mental health care is available to members who are 18 years of age or older. There is a fee per session. Each session is 60 minutes: 45-50 minutes of talking, and 10-15 minutes of documentation.
How Mental Health Care Works
Register through the TelaDoc website or mobile app
Choose a provider from those available pertaining to your needs
Select a date and time and allow the provider 8 hours to respond
Meet with the Provider by video only
Ongoing treatment as needed will be determined at the end of each session, when you will schedule your next session
Dermatology
TelaDoc Health provides quick, reliable access to skin specialists with access to board-certified dermatologists via the app or the web. They treat acute or ongoing skin conditions such as:
- Psoriasis
- Skin infection
- Rosacea, and more
Images are shared to receive a diagnosis within two days. Providers can prescribe approved medication and you should follow up within seven days of the visit.
How Dermatology Works
Register through the TelaDoc website or mobile app
Upload images, a minimum of three pictures, of your skin issue for the dermatologist to review
View results online available within two days in the message center, which you can find a diagnosis, treatment plan or prescription
Follow up with your doctor for free within seven days of your visit
