For assistance, problems or questions, please email us.
Page History
| Include Page | ||||
|---|---|---|---|---|
|
...
Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered US normal.
Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team.
Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed.
Level 4: Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly.
...
Specific Readiness Level To Determine Next Steps
| Level 5 | Level 4 | Level 3 | Level 2 | ||
|---|---|---|---|---|---|
Kidnapping and/or credible threats specifically or generally targeting our staffmembers of the team or close associates of the team | Heightened kidnapping threat exists in country or kidnapping of a westerner the vicinity focused on western citizens The kidnapping threat impedes the ministry activity of the team | Heightened kidnapping threat exists in the vicinity not focused on western citizens | Generalized kidnapping threat exists in country | Standard crime levels | the region |
Steps to Reduce Probability and Consequences
- Practice situational awareness (Color Codes for Situational Awareness) and communicate routinely with the Global Security Advisor
- Be prepared to activate other contingency plans if situations arise
- If additional contingencies occur, strongly consider immediate evacuation
Applicable Corporate Policies
- team leader
- Limit travel to high-risk areas
- If westerners are being targeted and one kidnapping occurs within close proximity of team facilities, then the Reliant Crisis Management Team will perform a new International Risk Assessment. If there are no specific threats on westerners, then a risk assessment is mandated after two kidnappings within close proximity of team facilities over a period of 6 months.
- Review Captivity Strategies
Applicable Corporate Policies
- Reference Kidnapping, Hostage-Taking, and Extortion
- Reliant will seek professional assistance from hostage negotiators and prioritize the safe return of personnel
- Family of the hostage will be relocated as soon as possible
- The ICMT will decide when and how to coordinate with government agencies
- Evacuations Evacuations may be authorized and mandated at either the local, Self-Evacuation, or corporate Reliant level.
- Know your your Places of Refuge
- Confidentiality During Crisis Events
Crisis Resolution Protocol
...
- Determine the location and status of all other personnel that might be affected
- As soon as you are able, begin documenting and gathering information
- Contact Reliant to report the incident: Crisis Reporting for International Incident
- Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
- The Team Leader will assign personnel to discover the basic facts of any potential kidnapping, identify the last known location of the victimsAssign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities they were noted as missing, confirm their routes of travel leading up to the incident and locations they might have visited recentlyen route. This These personnel should locate and contact any witnesses that might have observed the incident and complete an Initial Crisis Report for each.
- Establish initial contact with the Reliant Crisis Manager using the Emergency Number
- Record any injuries using the Victim Information Form
- Contact the nearest U.S. Embassy or Consulate
- If there are any missing persons, simultaneously follow the missing persons contingency plan
- Activate Shelter-in-Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
- If possible attempt to evacuate or relocate to places of refuge
- Close the incident with a detailed report of all events and steps taken (especially if the individual was removed prior to completion of the team)
- abduction.
- Contact local law enforcement to report the incident if approved by the International Crisis Manager, (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
Multiexcerpt include SpaceWithExcerpt CM MultiExcerptName payment PageWithExcerpt Kidnapping, Hostage-Taking, and Extortion - If contacted by the captors prior to the arrival of a professional negotiator, pay attention to every detail. Furthermore, make every attempt to record the conversation. DO NOT NEGOTIATE without the third party advisors and International Crisis Manager’s approval.
- Evacuate any family members as soon as possible, preferably with a designated escort
- Shelter-in-Place, preferably in a common location, until the ICMT provides further instructionsShare a copy of your report with Reliant
