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Some supervisors and staff may not think about the importance of contacting Reliant in different situations. This is a quick reference of instances when the Reliant office should be contacted immediately or as soon as possible:.
| Tip |
|---|
If you aren't sure who your Liaison or Program Team Lead is, you can find the names and contact information for them on the Central Staff Contact Page. |
| What | Contact | Field Manual Page |
|---|---|---|
| Injury of a Reliant staff member A Reliant employee is injured while “on the job.”Incident/Near-Miss Report | Program Liaison (during Reliant office hours) Benefits@reliant.org (on weekends or after Reliant office hours) | Physical Safety |
| If a staff memberA Reliant employee's actions are a severe violation of the Reliant policy, including the Code of Conduct. (This includes but is not limited to insubordination, moral issues, civil disobediencegross misconduct, dishonestly, etc.) | Program Team Lead | Corrective Action |
| Any allegation is made either by the Reliant Staff Member employee or about the Reliant Staff Member employee as it relates to Harassment or Hostile Work EnvironmentDiscrimination. | HR Compliance Officer Director (notifyHR@reliant.org) | Workplace Harassment and Discrimination |
| If you You receive a significant complaint from a congregant, student, ministry client, or anyone else you are ministering to regarding a staff memberReliant employee. | Program Team Lead | Corrective Action |
| A formal grievance cannot be resolved at the local level. | HR Director (notifyHR@reliant.org) | Grievance System |
You or the Reliant employee anticipate When you or the staff member is anticipating any of the following changes:
| Program Liaison | Missionary Employment Changes |
| When a staff member Reliant employee is unable to perform their normal number of hours for more than a week due to illness (such as short-term or long-term disability) or any other reason. | Program Liaison | Leave of Absence |
| If a staff member is not performing according to standards. | Program Team Lead | Corrective Action |
| If a staff member A Reliant employee needs a leave of absence – parental, sabbaticals, personal leaves, military leaves, etc. | Program Liaison | Taking a Sabbatical Time |
| Return A Reliant employee returns from a leave of absence. | Program Liaison | Leave of Absence |
| When a staff member A Reliant employee is exiting staff. | Program Liaison | (International Workers) |
| A Reliant employee When a staff member is traveling outside of their normal staff assignment (especially internationally) as a part of their ministry role (for example, short-term missions or summer programs). | Program Team Lead | Travel Notification Form |
| Time A Reliant employee takes time away from work for 5 days or more for anything not related to Paid Time Off (PTO). | Program Liaison | |
| Staff Relations – when an A Reliant employee is seemingly dissatisfied or there is unresolved conflict or strained team relationships. | Program Team Lead |
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