Page History

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Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered US normal.

Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. 

Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed.

Level 4:  Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. 

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Specific Readiness Level To Determine Next Steps

Steps to Reduce Probability and Consequences

1. Avoid high threat locations and events
2. Practice situational awareness (Color Codes for Situational Awareness) and communicate routinely with the Global Security Advisorteam leader
3. Be prepared to activate other contingency plans if situations arise Contingency Plan: Kidnapping Protocols if such a situation arises
4. Continually monitor security threatsIf additional contingencies occur, strongly consider immediate evacuation

Applicable Corporate Policies

• Evacuations Evacuations may be authorized and mandated at either the local, Self-Evacuation or corporate Reliant level.
• Know your Places of Refuge
• Confidentiality During Crisis Events

Crisis Resolution Protocol

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Credible Threat

• Determine the location and status of all personnel that might be affected
• Assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident and complete an Initial Crisis Report for each.
• Establish initial contact with the Reliant Crisis Manager using the Emergency Number
• Record any injuries using the Victim Information Form 
• Immediately relocate to a safe haven
• Notify all other personnel to Shelter in Place as appropriate
• Call the local authorities
• As soon as you are able, begin documenting and gathering information 
• Contact Reliant to report the incident: Crisis Reporting for International Incident
• Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member

Shots Fired

• If possible, exit the building through an emergency exit and immediately relocate to a safe haven
• If you cannot travel safely, barricade yourself as best as possible and call the local authorities or an interpreter immediately followed by establishing contact with Reliant (Crisis Reporting for International Incident) unless doing so would put you in further danger. Mute all electronics to avoid detection by the shooter.
• Avoid confrontation at all costs. Engage the shooter only as a last resort.
• Notify all other personnel to Shelter in Place as appropriate
• Attend to any immediate medical needs if safe to do so while you await emergency assistance
• As soon as you are able, begin documenting and gathering information 
• Contact Reliant to report the incident: Crisis Reporting for International Incident
• Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
• Determine the location and status of all personnel that might be affected by the shooting
• Record any injuries and reach out to Reliant who will update victim information in their report
• Determine accurate information regarding terrorist activity (you can use The Smart Traveler Enrollment Program (STEP) app as a resource)Contact the nearest U.S. Embassy or Consulate 
• If there are any missing persons, contact local law enforcement to report them and simultaneously follow the missing persons contingency plan
• Activate Shelter-in-Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
• If possible attempt to evacuate or relocate to places of refuge
• Close the incident with a detailed report of all events and steps taken (especially if the individual was removed prior to completion of the team)
• the Contingency Planning: Missing Person
• If you have the ability, coordinate with the ICMT to decide the best course of action.
• As soon as you determine it to be safe, exit the building and immediately relocate to team facilities to follow shelter-in-place protocolsShare a copy of your report with Reliant