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UI Steps
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UI Step

Reducing costs - We are allocating funds for Member Care to cover a portion of counseling costs for International Workers.


UI Step

Simplifying the Process - We are working toward being able to pay providers directly and handle payment from the MTD account on the backend. 


UI Step

Providing Resources - We have compiled a list of providers that we believe will offer quality, gospel-centered care.



Info

Some expenses related to Coaching, Counseling, and Spiritual Direction may now be recovered on the Intl Expense Recovery Form. See the Expense Recovery Standard for more information.

How to get started

If you are interested in utilizing these benefits, start by filling out the Counseling Subsidy Request Form. We'll get back to you as soon as we can to answer any questions that you have. In the meantime, you are welcome to go ahead and pursue your first session.

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titleCrisis Counseling

When an international worker experiences a Level 4 or 5 crisis or trauma on the field as a result of their work, Reliant will cover 100% of the cost of counseling for up to 6 sessions. Please contact the Crisis Management team at icmt@reliantfill out the counseling form and contact Mike Easton at mike.easton@reliant.org to initiate that this process. 

After six sessions, Reliant Workers can follow the process for General Care for a Global Worker.

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titlePre-field Self-Awareness Training

Before moving overseas, we recommend 6 sessions of self-awareness training with a counselor for the purpose of understanding how one’s life history effects their personality, gifting, and emotional health. This can be reimbursed using the Expense Submission Form. This can be found at: https://www.restory.life/prefield-preparation.


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titleMedical Diagnosis

If you have a medically-diagnosed condition and receive counseling as part of your treatment, you may be able to utilize insurance for those payments. We can help you make sure your salary is sufficient to cover any personal responsibility for those costs. You can reach out to international@reliant.org with any questions. 

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titleRe-Entry Counseling

We would recommend doing a full debrief with CIT or MTI, but if you would like to do re-entry counseling sessions , you can also utilize this subsidy and pathway for re-entry counseling sessions as wellbe helpful in this transition. This is a non-taxable reimbursement.

Providers

Below are some recommended providers that other Reliant workers have utilized and that we believe will offer quality, gospel-based care. You can find more about the services that each offers on their websites. This is not one-size-fits-all, so if you try one provider and it is not a good fit, don't worry! That is normal! It may take a couple of tries to find the best relationship for you. Of course, you are welcome to use any counselor or coach of your choice.

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titleGospel Care Collective

https://www.gospelcarecollective.com 

The Gospel Care Collective is located Temecula, California, but has experience with online counseling. GCC has their roots in the Austin Stone and was birthed out of caring for pastors and overseas workers. Their focus is Biblical counseling. They also offer retreats for married couples. Cost of counseling ranges from $80-$150 depending on the counselor.

Contact Jason Kovacs | jason@gospelcarecollective.org to get started with GCC.

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titleValeo

https://www.valeo.global/

Valeo provides secure online professional counseling and psychiatry services for those located in countries outside the U.S. 

Their team is made up of Christian mental health professionals including psychiatrists, psychologists, and counselors. The majority of our team have lived or served cross-culturally. They understand the unique challenges that face you, and are honored to guide cross-cultural workers through the process of Healing, Equipping, Aligning, and Struggling Well!

Valeo does provide medical diagnosis when applicable. If you choose to submit claims to Aetna, be aware that it will be considered US-based treatment and subject to a deductible.

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titleRestore Counseling

https://www.restorecounselingservices.org 

Restore Counseling is located in Columbia, MO, but has extensive experience working with international workers online. Restore has worked with many Reliant members since 2018.

Contact the Restore admin at: admin@restorecounseling.org to get started with Restore.

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titleThe Well Chiang Mai, Thailand

https://www.thewellintl.org/ 

The Well is located in Chiang Mai Thailand. The Well offers counselling counseling by masters-trained therapists who maintain professional credentials (licensure or similar) in their home countries. We take a client-centered approach and, although our providers are informed by different theories and have different styles, each is committed to collaborating with their clients to make sure the therapy fits and actually helps. All of our counselors are committed Christ-followers with personal experience as cross-cultural workers.

Cost is $50/hour and pro-rated for times that last longer than that.

To start, go to: https://www.thewellintl.org/make-an-appointment. As well, check out:

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titleBarnabas International

www.barnabas.org

Barnabas International has counselors located around the world. They do not have a fee for their services, but a recommended donation. Due to billing challenges and lower costs, we will not be giving the Reliant subsidy for Barnabas. You will donate directly to the counselor. If utilizing Barnabas we would recommend adding the costs of counseling to your ME Bonus on your Support Goal Worksheet. If needed you are allowed to utilize the Hardship Expense Allowance for counseling. 

Contact Barnabas at: https://www.barnabas.org/contact-us to get started with Barnabas. 




How it Works

*For Gospel Care Collective, Restore and Restoration:

These providers will bill a Reliant Credit Card we have on file directly. Reliant The invoices from the counselors will come in to the Reliant team. We will bill 100% of that to your MTD account. We will then transfer 25% of the cost of those counseling sessions from the Reliant Member Care fund on a monthly basis. You will see some taxes added for this benefit on your following paycheck as you would with a normal expense allowance. After 12 sessions, the full portion of the counseling bill will come from the account you are responsible foryour MTD account. We will not transfer in the 25% subsidy.


*For Barnabas:

Because Barnabas is donation-based, we cannot do direct billing and you will not be able to submit expenses on the Expense Allowance form. You can add the approximate monthly costs to your Ministry Expense Bonus on your support goal worksheet, which will be paid to you as salary. If you are interested in the counseling subsidy, reach out to international@reliant.org directly.


*For The Well in Chiang Mai

The Well does not have a credit card on file, so you will need to pay for the appointment up front, then turn in an expense allowance to receive the subsidy and to receive the allowance.


*For Non-Vetted Counseling Service.

If you are using a counselor of your choice, and we do not have direct bill set-up with your provider, you can utilize the Expense Allowance form to recover funding. We will not be doing the 25% transfer for counselors that are not a part of our approved list.

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When 12 sessions are completed, we will discontinue the subsidy. You’re MTD account will be billed for 100% of the costs.


Can I use insurance for counseling costs?

Most providers do not work with insurance.  Valeo.global provides medical diagnosis when applicable and will give you a Super Bill to submit to insurance.


What if my counseling provider is not listed as one of the vetted counseling providers?We will only be providing the subsidy to vetted counselors. So for counselors not listed you can turn in counseling costs through the International Expense Allowance as a Hardship Allowance up to one time per month

You may now recover expenses for Counseling, Coaching and Spiritual Direction on the Intl Expense Recovery form. See Expense Recovery Standard for Details.


What is the process for vetting new counselors?

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