The stress and difficulty of living overseas takes a toll on all international workers. We desire for every worker to work toward maintaining spiritual, mental, and emotional health. Therefore we want to provide clear pathways to access regular care, whether in response to a major life event or for keeping routine stressors in check. We are striving to make quality care as accessible as possible in the following ways.
Reducing costs - We are allocating funds for Member Care to cover a portion of counseling costs for International Workers.
Simplifying the Process - We are working toward being able to pay providers directly and handle payment from the MTD account on the backend.
Providing Resources - We have compiled a list of providers that we believe will offer quality, gospel-centered care.
Some expenses related to Coaching, Counseling, and Spiritual Direction may now be recovered on the Intl Expense Recovery Form. See the Expense Recovery Standard for more information.
How to get started
If you are interested in utilizing these benefits, start by filling out the Counseling Subsidy Request Form. We'll get back to you as soon as we can to answer any questions that you have. In the meantime, you are welcome to go ahead and pursue your first session.
Types of Care
Providers
Below are some recommended providers that other Reliant workers have utilized and that we believe will offer quality, gospel-based care. You can find more about the services that each offers on their websites. This is not one-size-fits-all, so if you try one provider and it is not a good fit, don't worry! That is normal! It may take a couple of tries to find the best relationship for you. Of course, you are welcome to use any counselor or coach of your choice.
How it Works
*For Gospel Care Collective, Restore and Restoration:
These providers will bill a Reliant Credit Card we have on file directly. Reliant will bill 100% of that to your MTD account. We will then transfer 25% of the cost of those counseling sessions from the Reliant Member Care fund on a monthly basis. You will see some taxes added for this benefit on your following paycheck as you would with a normal expense allowance. After 12 sessions, the full portion of the counseling bill will come from your MTD account. We will not transfer in the 25% subsidy.
*For Barnabas:
Because Barnabas is donation-based, we cannot do direct billing and you will not be able to submit expenses on the Expense Allowance form. You can add the approximate monthly costs to your Ministry Expense Bonus on your support goal worksheet, which will be paid to you as salary. If you are interested in the counseling subsidy, reach out to international@reliant.org directly.
*For The Well in Chiang Mai
The Well does not have a credit card on file, so you will need to pay for the appointment up front, then turn in an expense allowance to receive the subsidy and to receive the allowance.
*For Non-Vetted Counseling Service.
If you are using a counselor of your choice, and we do not have direct bill set-up with your provider, you can utilize the Expense Allowance form to recover funding. We will not be doing the 25% transfer for counselors that are not a part of our approved list.
FAQs
What if I have completed 12 sessions?
When 12 sessions are completed, we will discontinue the subsidy. You’re MTD account will be billed for 100% of the costs.
Can I use insurance for counseling costs?
Most providers do not work with insurance. Valeo.global provides medical diagnosis when applicable and will give you a Super Bill to submit to insurance.
What if my counseling provider is not listed as one of the vetted counseling providers?
You may now recover expenses for Counseling, Coaching and Spiritual Direction on the Intl Expense Recovery form. See Expense Recovery Standard for Details.
What is the process for vetting new counselors?
As we continue to grow we will be looking for new counselors. Therefore if you have a counseling provider that is not on our list of vetted counselors, we would love to connect with them. Send an email to international@reliant.org if you have a counseling provider you’d like to suggest. We will vet new counseling providers each new calendar year.
What if counseling is required by my supervisor?
Follow the General Counseling for a International Worker subsidy and payment plan.
Are there any courses or intensives for counseling?
Re-Story counseling is offering a 6 session course on the idea of looking back through your story. View it at: https://www.restory.life/restory-course. It is offered for $50 to Reliant personnel. Use the code "RELIANT" to join the course.
