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Once the request is received through our third party verification service, Verifent, Reliant will Reliant will securely respond to your request as soon as possible, usually within 2-3 business days. Please see the applicable section below based on the type of verification that is being requesting. |
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Reliant understands that Verifications of Employment are important and we work hard to complete these in a timely manner. We understand that some lenders may not want to work with a third party verifier as they are pressed for time and are concerned that utilizing a third party service will be less efficient. Reliant's experience using Verifent has proven that to not be the case. We have found the customer service and efficiency of Verifent to be an asset to both Reliant and the lenders working with our employees. If your lender is frustrated with registering or accessing their completed VOE + Income report, please encourage them to reach out to Verifent's customer service for assistance. Verifent is a Christian owned and Operated company and their team is committed to excellence in customer service and satisfaction. |
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Reliant understands that lenders can sometimes need to "rush" requests for verifications. The normal time for a verification of employment + income request takes to complete is usually 2-3 business days, from the point the verifier (lender) submits a request until Reliant completes the request. There are times we can "rush' requests when the lender/verifier contacts Verifent and requests a rush response. Important Note: The Reliant office is open M-F 8:30 AM EST - 5:30 PM EST. We are closed on major holidays as well as a few additional holidays throughout the year. We kindly ask that verifiers/lenders make their requests in a timely manner for us to be able to complete these requests within our normal business hours of operation. |
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Email/Letter: If a written confirmation is needed, the lender may work with the liaison to receive an email confirmation or letter on Reliant company letterhead specifying the employee's hire date, title title, and accepted annual salary/pay rate. Verifent website: Lenders (verifiers) may submit a Verification of Employment request through the Verifent website (www.verifent.com). The Verifent website service assesses a nominal fee, so it is up to the preference of the lender and the urgency of the request that may determine which of these options is the most efficient for their needs. The information provided by Verifent will include the employees hire date and status (actively employed). |
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Please reach out to the international liaison for assistance. The liaison contact information is listed below. |
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US Based Missionaries | Collegiate & GCC Missionaries | Interns/Residents | International Missionaries | ||||||||||||||||||||||||
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