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General FAQ

Q: How do I log in to ChalklineChalk Line?

A:  Find our Reliant branded storefront here. Just create an account using your reliant email address and proceed with placing your order

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A: The first time you go to Chalkline Chalk Line and create an account, you will receive an email to verify your email address. Click the "verify email address" button in the received email. 

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Make sure to add Chalkline Chalk Line as a trusted sender so you receive important message notifications regarding your order. Check your junk or spam folders, just in case.

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Q: How does billing work on ChalklineChalk Line?

A:  Reliant covers some initial MTD items for you,   Moving into 2025, Reliant will offer a small amount of funds to help cover part of your first order for things like: We Are Reliant brochures, how to start giving brochures, offline giving brochures, your first order of ministry profile cards, the first order of your presentation photo book, and all envelopes. You are responsible for paying for all shipping charges for any item. You will not have to pay for this at checkout, but instead, this will be billed to your MTD account. All Reliant merch items are also billed to the ministry worker's MTD account. 

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Q:  Who do I ask for help?

A: Chalkline Chalk Line has a team that can assist you with your order. You can send a message through the Chalkline Chalk Line system or email friends@chalklinefriends@Chalk Line.org or Reliant's communication department at communications@reliant.org

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Make sure to add Chalkline Chalk Line as a trusted sender so you receive important message notifications regarding your order. 

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See MTD Print Orders on Chalk Line for specific information on how to place online orders.

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Specific Issues FAQ

Q: I keep getting an error message when I try to upload a photo to my ministry profile card! Can you help?

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