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Procedure Name:Employee Reporting Hotline
Scope:All Staff
Effective Date:March 15, 2023
Last Review Date:March 15, 2023

There may be times when a Reliant staff member employee desires to report suspected violations of Reliant’s Code of Conduct and/or Standards of Conduct to Reliant leadership anonymously. If you would like to make an anonymous report, you can utilize Reliant's Employee Reporting Hotline via one of the following ways:

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Below are some FAQs. You may also reach out to Julie Thomas, HR Compliance Officerthe HR Director, with any questions.

When should I use the Employee Reporting Hotline?

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If your concerns have to do with regular ministry and employment matters, they should be directed to the employee’s your supervisor or to your Reliant Program Team Lead. For Reliant's formal grievance procedures, see Grievance System.

Or, if your report does not require anonymity, you may make a confidential report by emailing notifyHR@reliant.org or calling 407-490-0141.

See Employee Reporting Flow Chart for a helpful graphic with the types of employee reporting.

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You can send a confidential message to notifyHR@reliant.org or or call 407-490-0141. Julie Thomas, HR Compliance Officer, monitors that email and phone number. 

Who should use the Employee Reporting Hotline?

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Reliant leadership will be notified by Lighthouse of a report and will begin investigating promptly. The more details and information that you can provide in your report, the more helpful it will be for an investigation.

Reliant will protect those who make a report in good faith and not tolerate any retaliation against staff members or volunteers who raise genuine concerns. Such retaliation is cause for disciplinary action up to and including termination of employment. (See See policy on Suspected Misconduct and/or Fraud, and Whistleblower Protection.)

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Depending on where you are, you will use one of the the following numbers:

  • For English-speaking Canada: 844-544-1444
  • For French-speaking Canada: 855-725-0002
  • For Mexico: 01-800-681-5340
  • For all other countries via AT&T USA Direct: 800-603-2869 (must dial country access code first; see below for access codes and dialing instructions)

International Toll-free Hotline Access Instructions

View file
nameInternational Toll-free Hotline Access Instructions.pdf
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