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Crisis Communication Levels
Crisis Communication Levels

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In the event of a moral failure, you have the option and right to report it anonymously through the Employee Reporting Hotline. If you choose to do so, you may also email notifyhr@reliant.org

Below is a chart the International Crisis Management Team (ICMT) will use to respond to the level of crisis if you choose to report the moral failure through the ICMT. 



Specific Readiness Level To Determine Next Steps

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Level 5Level 4Level 3Level 2

Major moral failures among multiple team members or field team leader moral failure that causes major disruption to the future success of the entire team.

If the moral indiscretion leads to Contingency Planning: Crime

Significant moral failure that jeopardizes team member's ability to continue operations on the field. 

Or indiscretion involving a field team leader.

A criminal investigation has begun on a team member. 

Moral failure that jeopardizes a team member’s specific role, but not the team member's ongoing field operations. 

Moral indiscretions that are able to be appropriately addressed through normal field leader/pastoral oversight. 

See also: Employee Reporting

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Crisis Resolution Protocol

  • As soon as you are able, begin documenting and gathering information 
  • Contact Reliant to report the incident: Crisis Reporting for International Incident
  • Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
  • Determine the location and status of all personnel that might be affected
  • Follow proper reporting protocols found above
  • Reliant will work with local leaders to assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident.
  • The Team Leader should make contact with, notify, and provide continuing care for affected team members
  • Follow all ICMT directions and recommendations

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