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Contingency Plan

Please follow the appropriate International Crisis Contingency PlansPlan that your team submitted to Reliant for the type of crisis being reported. The customized contingency plan will be located in your team one-drive crisis management plan folder. Reliant will evaluate the situation and communicate next steps. 

If your team did not submit a contingency plan for this crisis type, please follow a template from the contingency plan crisis incident list (also found in your Google Drive International Team Folders). 

Tracking LogReporting

The Reliant International crisis management team will reach out to the team member who contacted Reliant to walk through questions to create an initial International Crisis Report. That initial Crisis Report will be used internally by the CMT ICMT for documentation.  

For all future follow-up, please go to your team one-drive crisis management folder to find a Tracking Log template. Begin documenting all details of the crisis on the Tracking Log. Reliant will also share that Tracking log with other parties involved securely through OneDrive so that follow-up updates can be documented and communicated to everyone. It should be updated with all phone conversations, copies of emails, and pictures of text messages related to the incident.

However, a communication tracking log will be shared with team leaders and church/network partners that documents all forms of communication that happens during a crisis between Reliant and the field team member to keep everyone up to date on all communication received by Reliant about the crisis. 

Contacting Service Providers for Assistance

•  Claims for International Insurance with Aetna
•  International Crisis Evacuation Assistance

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