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Here is a quick tutorial on how to see who your suspended donors are. 


A few years ago, my father-in-law passed away. In a conversation with my mother-in-law, she mentioned one of the hardest parts following his death was having to stop giving to the ministries they supported for years. She loved what those ministries did and got a lot of joy from being part of the team that empowered them to do their work. On top of the grief of losing her husband of almost 50 years, she had to make difficult financial decisions, including reducing her giving. Being curious about how other ministries follow up with non-current donors, I asked how these ministries reached out after she had stopped giving. She paused and, with tears in her eyes, said none of them had contacted her. 

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Lapsed Partner Phone Script 

How to Reach Out to A Donor Who has Changed Their Giving