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Page History
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| Level 5 | Level 4 | Level 3 | Level 2 |
|---|---|---|---|
The accident has caused death. In the event of a death of a team member, it moves to Contingency Planning: Accidental Death or Suicide If the accident has caused Imprisonment it moves to Contingency Planning: Imprisonment or Detention of Personnel Threats with substance or action against a team member. | Serious injury of team member or passenger. Team member is questioned or detained by policy related to the incident. Team member receives threats from the other party involved. | Automobile accident with Injury or fault. | Automobile accident with no injury or fault. |
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- Evacuations may be authorized and mandated at either the local, Self-Evacuation or Reliant level.
- Know your Places of Refuge
- Confidentiality During Crisis Events
- Medical Information Confidentiality
Crisis Resolution Protocol
- Follow all local laws for reporting the incident and repairing any damage as necessarynecessary (If applicable, The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
- Assess the situation and decide whether the driver and his/her family should find a safe haven (escape and evade) and then evacuate immediately or stay to address the situation. If the other person has a major injury or dies, depending on the culture and retribution rules of the specific location, the driver and their family may need to evacuate immediately
- Personnel Depending on the culture and rules of the specific location, if there is severe risk for retribution, team members other than the driver and his/her family should help the injured person
- As soon as you are able, begin documenting all events. Eventually, move all documentation to the Tracking Log created by Reliant and shared with you in the one-drive team crisis management plan folder. The Tracking log will allow you to continue to document details and will also serve as a way to communicate those new updates to all parties involvedand gathering information
- Contact Reliant to report the incident: Crisis Reporting for International Incident
- Reliant will reach out to receive more details and complete an initial Crisis Reportfor their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
- Record any injuries with Reliant who will document the victim information on their Crisis Report information
- Contact Reliant liability insurance to report a claim for an automobile accident (or ask Reliant to do this on your behalf)-International Crisis Evacuation Assistance
- Activate Shelter in Place Protocols starting with a lockdown of this team's facilities with a mandated curfew for all team members until further notice
- If necessary attempt to Evacuate or relocate to Places of Refuge
- Follow all ICMT directions and recommendations
